Dear Valued Customers,
1Office would like to sincerely thank you for trusting and using our services. To enhance product quality, we are constantly striving to research and develop new features to ensure that you always receive the best product.
In August 2025, we are upgrading the following features:
1. Documents
1.1 Allow selecting multiple attachments when creating incoming, outgoing, or internal documents
Purpose:
To make it more convenient for users to create incoming, outgoing, or internal documents with multiple attachments.
Change Details:
In the Details tab of Incoming/Outgoing/Internal Documents, the system allows selecting multiple files at once to create a document.

1.2 Allow displaying the entire issuance history for outgoing documents
Purpose:
To help users easily track the entire issuance process of outgoing documents.
Implementation Details:
In the Details tab of an Outgoing Document, users can access the Activity History to view the entire issuance history.

1.3 Add document roles to the home screen
Purpose:
To help individuals easily identify their role for each document directly from the home screen.
Implementation Details:
With the new update, the system has added information about the individual’s role (e.g., drafter, approver, follower) directly on the document status widget on the homepage.

1.4 When forwarding a document, assign multiple people (assignee, collaborator, follower) to a single task
Purpose:
To consolidate roles (Assignee/Collaborator/Follower) into a single task when forwarding and assigning work (previously, the system created a separate task for each role). This reduces redundant steps, prevents errors, and optimizes the workflow.
Implementation Details:
In the Forward tab, when the user checks the Assign Task checkbox, the system will display the task creation section right below.
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Additionally, users can use the Quick Select action to replace the step-by-step process of selecting and assigning roles as described above. When clicking on Quick Select, the company’s organizational chart will open, allowing users to select personnel to receive the document and assign roles by clicking the corresponding icon. The system will then automatically update the information in the Personnel and Role import fields.

2. In the digital signature profile, add actions for incoming/outgoing/internal documents from both signed files and attachments
Purpose:
This change helps users quickly select a signed file or an attachment from the digital signature profile to create a document.
Implementation Details:
In the Create Document pop-up, users can select multiple different files from both the Signed File and Attached File sections.

3. Tasks
3.1 Upgraded Task Filter
Purpose:
This update helps users filter the Task list more accurately, especially in cases where they need to focus on tasks that have data assigned in a custom field.
Implementation Details:
In the search filter within Tasks, for custom fields (e.g., Task Type, Priority, Assignee, Implementing Department,…), the system has added an “is not empty” filter condition. Thus, in addition to the previously available filter options (is, is not, is empty), users can now select the “is not empty” condition. When this filter is applied, the system will display all tasks that have data in the corresponding custom field (excluding tasks with no value in that field).

3.2 Added Setting to limit permissions of regular task creators
Purpose:
To meet practical usage needs in special cases (e.g., a secretary creating tasks on behalf of a manager, or an employee creating tasks for themselves but the manager is the one with decision-making authority and responsibility), the system has added the Setting to limit permissions of regular task creators.
Implementation Details:
In the Object Settings >> Tasks tab, users can enable the Setting to limit permissions of task creators. When this option is enabled, the permissions of the task creator will be limited according to the configuration, ensuring that task management and control belong to the assigner or manager.

Note: The system will not enable this feature by default (the creator will retain full permissions as they currently do).
3.3 Display custom fields in regular tasks and process tasks within projects
Purpose:
Helps users easily track and manage task information according to their needs by optionally displaying custom fields.
Implementation Details:
In the project’s task list interface, when selecting display columns, users can now also select custom fields.

4. Upgraded the Insurance Profile Declaration Feature
Purpose:
To help users save time when declaring insurance profiles, eliminating the need to re-enter household head and family information.
Implementation Details:
In the Edit Insurance Profile popup, users enter their Social Insurance (SI) code and click Look up

Next, in the Look up Employee Information from Vietnam Social Security popup, users select Look up employee information by SI code and click Look up. The system will then display the lookup results along with the synchronization status.

5. Added a “Note” field to the Compensatory Leave import form
Purpose:
To help HR and managers clearly understand the reasons for an employee’s compensatory leave.
Implementation Details:
In the Import Compensatory Leave Summary form, the system has added a “Note” field alongside the existing fields: “Employee Code,” “Date,” and “Number of Hours.”

6. Added a step to set up the SI unit during 1-IVAN registration
Purpose:
To meet the practical needs of businesses with multiple branches, where each branch uses a separate SI unit code, ensuring accurate and convenient IVAN registration.
Implementation Details:
Previously:
To register for 1-IVAN, users had to go through 3 steps: Select 1-IVAN service package >> Register for 1-IVAN >> Activate the code sent to your email. Details of the 3 registration steps can be found here: User Guide
Currently:
The system has added a Set up SI unit step at the very beginning. Thus, the 1-IVAN registration process will now consist of 4 steps: Set up SI unit >> Select 1-IVAN service package >> Register for 1-IVAN >> Activate the code sent to your email.
Users can set up the SI unit by clicking the “Set up” action in the system. Select the company or branch as the SI unit and then click “Update”
Note:
- When the Company level is deselected, the system will automatically remove the company unit from the list and only keep the selected branch units.
- When both the company and branch levels are selected, the system will determine as follows: Personnel within the company’s scope (not attached to a specific branch) will be assigned Social Insurance records at the company level. Personnel belonging to a branch will have their Social Insurance records assigned to the corresponding branch.

Note: For companies/branches/units registering to use 1-IVAN for the first time, users need to initialize the Social Insurance unit by selecting the Set up action.

In case the company has not set up an organizational chart, the user needs to create one to be able to set up the Company/Branch as a Social Insurance Unit.

Next, the user checks the information and clicks Confirm

Once the unit setup is complete, the user proceeds to the next steps to register. Detailed steps are available here
We hope these new upgrades will bring you a better experience when using the 1Office software. If you have any comments, suggestions, or questions, please contact us through the following channels:
- Customer Care Hotline: 1900 3313
- Email: support@1office.vn
- Live chat on the Ticket software
- Chatbot ONE
We sincerely thank you for your continued trust and support of our services.
Sincerely,
The 1Office Product Development Team.