Integrate Call Center Directly into the Software

  • Integrate with leading call center providers such as Stringee, Omicall, CMC, CareSoft, etc.
  • Optimized user experience with direct in-app calling and listening
  • Manage customer lists and display full information and care history on incoming calls, helping staff be more proactive
  • Easily track call statistics to accurately monitor and evaluate Telesales performance

Integrate SMS, Email, and Zalo OA for More Convenient Customer Care

  • Easily integrate SMS Brandname, Email, and Zalo OA systems
  • Create campaigns and scripts to automatically send SMS, Email, and Zalo OA for customer care
  • Support tracking reach levels to the target customer segment
  • Manage and track SMS and Zalo OA sending costs

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