Standard Sales Executive Job Description (Ready to Use)

What does a Sales Executive job description usually include? What are some things to note when recruiting a Sales Executive? Let’s explore with 1Office in this article!

Sales Executives are considered the core workforce in companies and businesses. They are the ones who bring products closer to every customer, helping customers better understand the product.

1. What does a Sales Executive job description include?

The Sales Executive job description will be easier to write when business managers understand the important role of this position.

1.1 Who is a Sales Executive?

A Sales Executive is a position within the department, reporting directly to the Sales Team Leader. The main job of a Sales Executive includes providing complete and suitable solutions for each customer to increase revenue and profit for the business. Accordingly, Sales Executives need to proactively search and be goal-oriented to build close relationships with potential customers.

1.2 Specific responsibilities

Depending on the business’s products/services, the specific tasks of a sales executive will vary. However, a sales executive will have the following main responsibilities:

• Introduce, advise, and persuade target customers to use the business’s products/services;

• Search for, maintain, and develop a network of potential customers and partners in various fields (directly or indirectly);

• Resolve all issues that cause customer complaints to ensure customer satisfaction;

• Report to management levels on customer needs, problems, and concerns; competitor activities and potential for business development of products/services.

1.3 Job requirements

• University degree (specific major may be required depending on the business’s products/services);

• Previous work experience as a Sales Executive or in other related positions;

• Proficient in MS Office tools;

• Familiarity with CRM and BRM software is an advantage;

• Proficient in negotiation, sales, and communication skills with various types of audiences;

• Proficient in work organization and time management skills;

• A Sales Executive needs to be proficient in relationship management skills;

• Ability to be self-motivated, set specific goals, and focus on achieving them;

• Open-minded, willing to learn, and receptive to feedback.

1.4 Benefits in the Sales Executive job description

• Entitled to all benefits as prescribed by law (Health Insurance, Social Insurance, Unemployment Insurance);

• Entitled to welfare benefits according to the Company’s rules and regulations (company trips, vacations, bonuses, Tet and public holidays,…);

• Entitled to full health visit benefits for oneself and family according to the Company’s remuneration policy;

• Work in a professional and friendly environment with many opportunities for promotion and career development;

• Income from [salary offered by the business] (including base salary + commission).

1.5 Company regulations

• Working hours (refer to Template for working time regulations in a business);

• Work location.

1.6 Contact information in the Sales Executive job description

• Find company information at:
  • Website;
  • Fanpage;
  • Other company communication channels (if any).

• Contact details for application:

• • Company Email;
  • Phone number and contact name of the recruiter.

2. Some notes when recruiting a Sales Executive

When recruiting for the Sales Executive position, recruiters should note the following issues:

2.1 Reference salary in the Sales Executive job description

According to data from JobsGO, the average salary for a Sales Executive in the current market is about 11 million VND. The most common salary range is from 7-12 million VND.

2.2 Interview question set for the Sales Executive position

A standard set of interview questions helps recruiters find competent candidates.

2.2.1 Situational questions

• Based on your understanding of the strengths and weaknesses of our company’s current strategy and our competitors in the market, what is your opinion on the company’s plan to consider expanding into market A?

• A customer gives negative feedback about the product, how would you handle it? In what situation would you refuse to provide a product/service to a customer? At what point would you stop pursuing a potential customer?

• The customer is far away, requests a meeting after hours, or is difficult… what would you do to get the contract signed?

• A customer wants to return a product, how would you resolve this issue?

• If there is a project that many competitors are pursuing at the same time, how would you act?

• If you were required to increase revenue by X% within Y period, how do you think you would achieve this figure?

• If the customer satisfaction rate is low, what would you do to improve this number?

2.2.2 Professional assessment questions

• Describe the product type and customer base for the product at the last company you worked for. Try to convince me to use that product.

• Describe the sales process at the last company you worked for. In your opinion, what were the effective and ineffective points of that process?

• Do you know what product/service our company is selling? What is your assessment of the product/service or the company’s potential?

• In your opinion, who are the company’s current target customers? How would you approach the customers you just mentioned?

• When the company assigns you to approach a new potential customer, what are your responsibilities? What is the first thing you would do upon receiving this assignment?

• What sales closing methods do you usually use? Which methods do you think are the most and least effective? Why?

• Do you have any experience with customer management software? If so, what management tools have you used?

• What data do you need before contacting a potential customer?

2.2.3 Behavioral questions

• What was the size of your team at that company? What were your and your team’s sales targets? How did your team achieve that target?

• Have you ever failed to meet a sales target? If so, please share more about this incident and what you learned from that experience.

• The Business Development Executive position is very repetitive (constantly introducing the company and its products/services to different customers every day). What creates and maintains your motivation?

• Tell me about the biggest success you have achieved in your career so far. What do you want to achieve next?

• Describe your most successful deal. What did you find noteworthy about it?

• Describe the most difficult customer you have ever worked with. How did you handle them?

• Next month’s sales target is always higher than the last, while your base salary keeps decreasing, or is even eliminated… what would you do?

• In your opinion, which scenario is worse: not meeting your target or having an unsatisfied customer?

Conclusion

With the detailed instructions and suggestions above, we hope that recruiters can create the most suitable job description to find a Sales Executive for their business. When writing a JD, you should describe the job as clearly, specifically, and transparently as possible.

Instead of generic descriptions like “Perform other tasks as required by superiors/managers,” provide detailed descriptions of the work. Vague JDs can make many capable and experienced candidates hesitant about the position and the company, leading to the loss of quality “future employees.”

Download the free Sales Executive JD template with just 1 click HERE.

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Sales Manager Job Description (ready to use)

Telesales Executive Job Description (free download)