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Digital Transformation

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13/05/2026
55

Digital transformation in recruitment & HR management

The booming era of 'Digital Transformation' According to Aaron Levie, an American entrepreneur and CEO of the enterprise cloud company Box, "The next ten years of IT will be about transforming your entire business.” This shows that Vietnamese businesses are embracing a new identity in the digital transformation era to operate and grow. [caption id="attachment_3994" align="aligncenter" width="700"] The booming era of Industry 4.0[/caption] Digital Transformation is the change associated with the application of digital technology in all aspects of society and human behavior, helping to increase collaboration efficiency, optimize work performance, and deliver value to customers. This is an inevitable trend for businesses; if they do not undergo digital transformation, they will surely fall behind and be eliminated from the game.  Read more: The current state of digital transformation in Vietnam Applying AI in corporate recruitment Recruitment is the first step in human resource management within a business. So, how can you recruit quality personnel who meet the company's needs? How can you reduce the time spent filtering, compiling, and entering candidate CVs? How can you evaluate the performance of recruitment specialists and recruitment channels? These are the questions that always cause headaches and stress for HR professionals. When the market has an abundance of quality talent, but your company still can't secure any quality CVs, it becomes a difficult problem for the recruitment department. In the era of digital transformation, traditional recruitment methods are no longer suitable. Instead, human resource management software will help the HR department solve this challenging problem.  [caption id="attachment_3995" align="aligncenter" width="700"] Recruitment in the digital age[/caption] Applying digital technology will make this recruitment problem easier than ever. When implementing digital transformation, the business management software is responsible for downloading resumes and CVs that match recruitment needs from recruitment channels and job boards to the software.

13/05/2026
105

3 Features That Help Businesses Succeed in Digital Transformation

In Vietnam, digital transformation in businesses is predicted to be the core of the National Digital Transformation process. This has been posing challenges for Vietnamese businesses, especially small and medium-sized enterprises. As Vietnam's leading all-in-one business management platform, 1Office is committed to accompanying businesses throughout their digital transformation journey. 1. Automation Feature The "Automation" feature helps transform a company's operational framework. It is a complete solution that guides businesses toward digitizing their activities and moving closer to a full digital transition.  [caption id="attachment_4029" align="alignnone" width="900"] Automation Feature[/caption] This feature provides tight control over all business activities, anytime, anywhere, on a single platform. It synchronizes data by combining three modules: Workplace (Online workspace), HRM (Human Resources), and CRM (Customer Relationship Management). Additionally, it fully automates data, supports, and sends notifications and reminders to help users manage work effectively: asset management, customer care, marketing activities, smart reporting, etc. Above all, with a dynamic process, this digital transformation solution helps to efficiently and optimally solve the business operations problem. 2. Workflow Management Feature This is a unique feature ONLY available on 1Office. Every business operates with numerous workflows, which are a measure of its operational efficiency. Workflows help employees understand what needs to be done, and managers can assign tasks more easily, with a clear view of who is doing what. A workflow management tool is essential to create consistency across all business activities. However, no such solution existed before. [caption id="attachment_4030" align="aligncenter" width="900"] Process management feature[/caption] Now, a digital transformation solution has emerged - process management to manage thousands of processes running within the business. The functions of this feature help minimize financial losses, time, and human resource waste within the company's structure, such as: Allowing the redefinition of currently applied processes: implementation steps, responsible person (group), execution statuses, and deadlines. Smart

13/05/2026
110

What is Digital Transformation in Business? 12 Must-Have Detailed Implementation Steps

If businesses want to keep pace with the current rate of digital change, they must work to improve technological efficiency in every aspect. In other words, this is like inheriting agile principles through business operations. So, what is the current state of digital transformation adoption in Vietnamese businesses? Let's explore this with 1Office in the following article! I. What is digital transformation in business? Digital transformation is the process of applying advanced technologies to solve societal or everyday problems, based on the digitization of data and information across various industries.     Digital transformation is the golden key to solving business challenges For businesses, digital transformation is not simply about "moving" records, documents, and a few individual tasks to an internet-based application platform as some might think - that is merely "digitization." Digital transformation is a challenging yet promising process of "reinvention," because the benefits it brings to a business upon successful implementation are immense. Read more: Digital Transformation in Business - From Good to Great II. Why do businesses need digital transformation? Howard King once said that businesses do not transform by choice because it is extremely costly and fraught with risk. When a business fails to "evolve," it is forced to undergo transformation. A key factor for business growth is implementing the digital transformation revolution And that is one of the key factors helping businesses survive and thrive in the digital age. Here are the reasons that answer the question of why managers need to implement digital transformation. Save time and reduce costs for the overall management activities of the business. Enhance the ability to reach potential customers and customer segments that match the business's search needs. The process of summarizing and reporting to superiors will be faster, more detailed, and more in-depth. No more cumbersome, "off-topic," or

13/05/2026
119

Digital Transformation in the Construction Industry in Vietnam

The pandemic brought the global economy to a standstill, with commercial activities "hibernating" for three long months, making the situation for businesses of all sizes more difficult than ever. The aftermath of COVID-19 has left a trail of disruption, causing businesses across various industries to struggle, with some even teetering on the brink of bankruptcy. Consequently, leaders are now urgently seeking a solution to save their companies from this "death sentence" in a volatile environment. Can applying digital transformation in the construction industry make a difference? The Plight of the Construction Industry After COVID-19 Challenges in HR and Work Management for the Construction Industry One of the most apparent challenges for the construction industry post-COVID is the alarming decline in the workforce. Although the government has controlled the pandemic, everyone remains vigilant to prevent reinfection and protect themselves.  The COVID-19 situation forces the construction industry to work online For this reason, project implementation and construction can no longer be carried out in concentrated areas as before. Instead, contractors are forced to extend timelines and work in smaller, separate teams, which creates significant challenges in supervising and tracking project quality and progress. Read more: Examples of Digital Transformation – 5 Latest Digital Transformation Trends in 2022 Challenges in the construction industry in tracking project progress Manual management processes also face significant disadvantages due to poor and ineffective coordination between departments. This stems from being forced into a rigid and mechanical "digitization" using free software like Google Drive, Skype, etc., which severely diminishes both work quality and efficiency. Forced digital transformation in the construction industry leads to negative efficiency Additionally, many other problems arise, such as employees missing information or forgetting client appointments. Tasks are not completed on time due to an unclear and illogical scheduling process. Challenges in the construction industry

13/05/2026
112

Digital Transformation in the Design Industry – Should You or Shouldn’t You?

After the COVID-19 pandemic, the world is facing a crisis and economic recession. All businesses are suddenly at risk of bankruptcy and dissolution, and the design industry is one of the sectors that has suffered heavily from the pandemic's impact. At that moment, questions were raised everywhere about whether there was any solution to "save" the situation and help businesses survive. The clearest answer is a comprehensive "digital transformation" of the design industry. Problems for the design industry after COVID-19 Problems with partners and customer sources in the design industry Since it is not an essential industry for society, this is one of the sectors that suffered heavy losses post-COVID-19 as the number of potential customers decreased, business partners went bankrupt, and all projects and jobs were canceled or suspended. The design industry suffered heavy losses after COVID-19 For the units that "survived" after 3 months of "hibernation" due to the pandemic, they have to continuously face fierce competition in the market, struggling to find ways to turn the tables and make a successful comeback. Problems with human resource management in the design industry With the motto "he who changes first, wins," all businesses began to increase their work speed and employee efficiency, while also prioritizing cutting unnecessary costs and limiting unwarranted expenses for the company.  Businesses are forced to cut costs after COVID-19 However, cutting costs in this area does not change the fact that businesses still face difficulties in controlling the quantity and quality of personnel in the current era of "racing" to recover their "strength."  Problems with work performance in the design industry After COVID, managers who stick to manual methods for managing projects, tracking progress, and working through tools like the Microsoft Office suite and Google Drive will waste a lot of time.  Free digitalization apps

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13/05/2026
112

Digital Transformation in the Real Estate Industry – A Comprehensive Overview

The COVID-19 pandemic has passed, leaving heavy consequences for the global economy. However, the pandemic also served as an opportunity for businesses of all sizes and across all industries to review their operating models and development paths, identify shortcomings, and reshape their entire operational mechanisms. Amidst a constantly changing market storm, how can businesses turn risks into opportunities to survive and bounce back stronger? Is the answer the digital transformation of the real estate industry? The State of the Real Estate Industry Post-COVID-19 After the COVID-19 pandemic, "gloomy" and "stagnant" are the two keywords that best describe the situation of the real estate industry. Most potential customer sources were lost due to financial difficulties. Real estate projects were frozen, and some business premises were closed or repossessed because owners could no longer afford to pay, leading to mounting debt and increasing losses. Stagnant Operations in a Gloomy Real Estate Sector Since sales activities could no longer be organized on a large scale as before, real estate exchanges also operated at a minimal level, putting real estate businesses in a more difficult situation than ever. Some businesses were even forced to transfer many of their assets to maintain their operations. After the pandemic, real estate sales activities of businesses faced many difficulties Capital Mobilization - A Difficult Problem for the Post-COVID Real Estate Industry Finding ways to mobilize capital from customers is also a headache for businesses because everyone wants to invest in industries that meet essential consumer needs. Therefore, real estate has never been a priority investment choice at the present time. Legal "Bottlenecks" Causing Difficulties for the Real Estate Industry Administrative bottlenecks are also one of the reasons why real estate businesses are struggling, as housing and land projects have stalled due to legal procedure complications. Because of this

13/05/2026
95

Digital Transformation in the Manufacturing Industry – A Decisive Step for the New Era

In the face of the COVID-19 pandemic, all industries worldwide in general, and the manufacturing industry in particular, are ready to face the reality that businesses are gradually entering a new era - Digital Transformation. Digital transformation in the manufacturing industry is becoming an extremely prominent trend in the current era. People can leverage digital data and internet connectivity to improve business management methods, reform the system, and take the business to a new level, a new stage of development. The state of the manufacturing industry during the COVID-19 pandemic Is demand exceeding supply a blessing in disguise? Due to its important role in both the global and domestic economies, the manufacturing industry has seen significant growth, especially in the medical equipment, tools, and food processing sectors. Demand exceeds supply in the medical equipment and food sectors during the COVID "season" These are items that serve essential human needs. However, due to the severe impact of the pandemic, many businesses still had to close or halt production. Reasons for a series of business bankruptcies The cause stems from the fact that the business structure has not kept pace with market demand and the need for expansion. Therefore, in addition to weaknesses in work management, information storage, and personnel management, these businesses also lack sufficient knowledge and are not ready to change and transform after the pandemic ends. Businesses "struggling" with the wave of digital transformation in the manufacturing industry The post-COVID period is considered a crucial survival phase for all industries and businesses. Because if a business is well-prepared and ready to innovate, it will not be killed off but, on the contrary, can develop rapidly and stand firm in the future. Key points for the manufacturing industry to maintain and develop Regarding personnel management The personnel management process must

13/05/2026
94

Digital Transformation in B2B Commerce: A “Lifesaver” for Businesses

The decline in direct contact, the closure of trade fairs, the shift to remote work models, and the scarcity of direct sales opportunities have put the commerce industry in a more difficult situation than ever before. The COVID-19 pandemic has created major obstacles for companies that have not yet invested in e-commerce services. However, what can companies do in this situation? Is adopting digital transformation for the B2B commerce industry the only right strategy? To answer this question, let's find out more in the article below. The Current State of the B2B Commerce Industry - A Tumultuous Fall Due to the impact of the COVID-19 pandemic, many businesses have had to close down and go bankrupt, making the B2B commerce industry increasingly bleak. For traditional businesses or those that have not yet digitized or prepared, management issues are always poor, leading to an inability to compete in the market and eventual bankruptcy. Post-COVID, the B2B commerce industry faces struggles and hardships Partially digitized businesses may be able to survive temporarily, avoiding premature failure. However, this approach is not promising, because without complete digitization, a business cannot stand firm or compete in terms of speed, price, and service with other companies. Meanwhile, businesses that fully adopt digital transformation are rising strongly and are least affected. These companies continue to survive, transform powerfully, and grow relentlessly. Core Issues to Consider in the Digital Transformation of the B2B Commerce Industry The question arises: why do we suddenly have to undergo digital transformation? But after all, everything requires time, preparation, information gathering, and specific planning. Therefore, we must consider certain issues before adopting and implementing changes step-by-step to successfully apply digital transformation methods to the business. Digital transformation in the B2B commerce industry can help businesses turn the tide The Issue of Situation Assessment

13/05/2026
107

Digital Transformation in the Education Sector – A “Survival” Move During COVID

Digital transformation in the education sector is a "survival" step for the entire industry. Besides bringing many potential opportunities, this change also helps increase development efficiency, expand cooperation, and minimize costs. However, implementing digital transformation hastily and carelessly can "ruin" the opportunities for many generations of students. This requires educators to learn, train, and change to adapt and inherit the essence of the technology world, educational methods, as well as the most advanced and new mindsets and concepts. The State of the Education Sector During the COVID Pandemic The COVID pandemic has significantly impacted the education sector as schools were continuously closed to comply with social distancing policies. The education sector falls into a state of "long-term school closure" Study and examination plans were all postponed, waiting for the pandemic to end. Although they had prepared a fighting spirit and tried to "survive" before and during the pandemic, not all schools were fully equipped with the human and material resources to ensure comprehensive teaching. The fact that teachers and staff often lacked time to prepare lessons and lesson plans was also one of the unavoidable difficulties. In addition, some schools also faced the situation of not being able to build an online learning environment in time, and students encountered many difficulties in proactively approaching and getting used to this completely new way of learning and teaching. Read more: Examples of Digital Transformation – 5 latest digital transformation trends in 2022 The Education Sector's "Response" Methods During the COVID Season Considering the volatile nature of the pandemic, the education sector has implemented the "digitization" of all documents and lecture slides to support online teaching. Some important course modules were "digitized" by livestreaming on social media to help students acquire knowledge. Tuition fees were also collected entirely online. Most schools had already

13/05/2026
93

Should the spa and beauty industry digitally transform during the COVID pandemic?

Most industries are gradually shifting towards technologization and digitalization. More and more businesses are transitioning from traditional offline business models to online ones, including the Spa and beauty service industry. This means that applying a comprehensive digital transformation to the spa and beauty industry to keep up with the pace of the market economy is a crucial step for survival post-COVID. The current situation of the spa and beauty industry during COVID The COVID pandemic outbreak forced large spa centers and beauty institutes to close and cease operations according to the government's social distancing directives, leading to a severe decline in revenue. For small and medium-sized spas, the impact of the pandemic also led to a significant decrease in customers. Consequently, the issue of official salaries and bonuses for employees remains undecided, causing a sense of insecurity among workers. The spa and beauty industry suffered heavy losses due to COVID The inability to implement customer care, promotional, and appreciation programs put many businesses in a precarious situation, as they could not maintain their capital or retain their loyal customer base. The "social distancing" order caused spas and beauty institutes to close en masse Digital Transformation - A Timely Rescue Solution for the Spa and Beauty Industry The most important part of achieving success in the digital transformation revolution is to convert everything into an online business model, minimizing paper usage. This not only saves on storage space rental costs but also helps protect the environment.  Besides helping businesses in general, and spas and beauty salons in particular, to easily adjust and manage their work, digital transformation can also accelerate the achievement of service industry goals. Digital transformation of the spa and beauty industry is the optimal solution during the COVID season Previously, the process of booking and scheduling appointments with

13/05/2026
107

Overview of digital transformation in the IT industry in Vietnam

Digital transformation is affecting every industry across all sectors. Although the responsibility for researching digital transformation for a business often falls to the Chief Technical Officer (or Chief Technology Officer), the final decision-maker is still the CEO. Part of the digital transformation process in the IT (information technology) industry is to devise suitable application methods for the business. Regularly adopt new technologies To lead the organization with a progressive and innovative mindset, personnel within the company need to know and understand new technological innovations relevant to the business's field, as well as how these innovations can help the business undergo a comprehensive "transformation." Technology adoption often follows an S-curve, with exponential growth. It took 70 years for 50% of households to own a telephone, 28 years for the radio, while the internet only took 10 years to become widespread. The speed of reception and adaptation to technology has also increased accordingly. Digital transformation in the IT industry means comprehensive technology adoption for the organization The IT industry plays a key role in promoting digital transformation within businesses. For example, the adoption of Automation. This is a strategy that helps significantly reduce costs and frees up the budget for reinvestment in technology. By pioneering the adoption of new technologies like Face Recognition and Digital Banking, TPBANK has attracted a large number of users, mostly young people. The development of the economy and technological innovations have a mutually supportive relationship. As a result, a future where businesses generate revenue and increase efficiency through platforms and algorithms is born. Enhancing leadership in digital transformation One of the biggest obstacles to improving the customer experience through digital transformation is the lack of leadership in the IT field. Without this position, 56% of managers believe it's impossible to define a clear and precise digital transformation

13/05/2026
120

Digital transformation stories from major brands around the world

With the success of the 4th industrial revolution, digital transformation is now an inevitable trend, a matter of survival for countries, organizations, businesses, and consumers worldwide, opening the door for nations to increase labor productivity, promote innovation, and enhance national competitiveness. Let's explore digital transformation stories from major global brands with 1Office in the article below! I. Digital transformation stories from major global brands 1. AMAZON BUSINESS Amazon Business is a prime example of digital customer expectations transitioning to the B2B (Business to Business) world. Key features of Amazon Business include: free two-day shipping on orders of $49 or more, exclusive price discounts, hundreds of millions of products, purchasing system integration, tax-exempt purchases for eligible customers, shared payment methods, order approval workflows, and advanced order reporting, among many other great features. Amazon Business launched in April 2015, offering a more comprehensive marketplace for B2B companies with over 250 million products. Amazon Business is a prime example of digital customer expectations transitioning to the B2B world 2. IKEA The world's leading furniture retailer from Sweden is one of the outstanding examples of digital transformation. Thanks to new technologies, IKEA is improving the customer shopping experience and optimizing costs in the process. In 2017, IKEA acquired TaskRabbit. This is a website that allows users to find people to help assemble or move furniture purchased from IKEA to their apartments. Through this, IKEA attracts customers who cannot manage these tasks themselves, providing convenience and ensuring the best user experience. Ikea is one of the successful digital transformation examples Additionally, IKEA has decided to implement a smart home project. When shopping on the IKEA app, customers can digitally place new items into realistic 3D images of their homes. They can see how an item affects the arrangement of their current furniture, experiment with new

13/05/2026
89

5 basic steps for digital transformation in business

The following recommended steps can serve as a suggestion for a basic, general roadmap that businesses starting their digital transformation can refer to. 5 years ago, when the concept of digital transformation was just emerging in Vietnam, only a small portion of businesses were interested. However, after significant disruptions like Covid-19, businesses have been forced to view it as an essential activity in their journey of development and acceleration. Some businesses still think digital transformation is about digitizing everything or that it's entirely the responsibility of the platform provider. A Gartner survey once pointed out 9 mistakes businesses make in digital transformation, emphasizing the technology-centric mindset. Gartner recommends that instead of focusing on technology, managers should review organizational design, and build and standardize tools, technologies, processes, and forms. "Target unmet needs — the needs of the market and customers that the industry has never served before," advised Raskino, a Gartner expert. Mr. Le Viet Thang, Founder and CEO of 1Office, at the event on November 28 in Ho Chi Minh City. Photo: The Danh. Implementing this viewpoint, at a recent event on digital transformation solutions, Mr. Le Viet Thang, Founder and CEO of 1Office, stated that the digital transformation journey in a business should be carried out in 5 steps. Prepare Data First, according to Mr. Thang, businesses must clearly define their goals or the scope of their problem, specifically, which area do they want to digitally transform? Human resource management, work management, or customer and process management? "Once defined, businesses should prepare sample data and must clean the data thoroughly because data is the new oil, a type of resource," said Mr. Thang. Choose a Technology Platform In the next step, based on their needs and existing data, businesses begin to establish criteria for selecting suitable management platforms. At

13/05/2026
105

Common mistakes businesses make during digital transformation?

Digital transformation has become an inevitable trend for all businesses in every industry, but this process is not simple. To avoid common mistakes, businesses need to clearly understand their goals and research to apply a suitable digital management platform. Businesses' Ambiguity in Digital Transformation Implementation The first mistake Faced with market fluctuations and the general demands of society, businesses are compelled to undergo digital transformation. However, not every company knows where to start the change. This is why digital transformation becomes a difficult problem for businesses, and unnecessary mistakes can easily occur. The most common mistake in digital transformation is not clearly defining the destination, or more specifically, not knowing what they really want. Without setting clear goals, businesses cannot devise a suitable transformation process. According to Gartner, individuals and organizations implementing digital transformation need to set specific goals and figures. Only then can they measure results and know if they are on the right track. The second mistake The second mistake in digital transformation is that leaders are not truly involved in this innovation effort. The transformation cannot happen uniformly within the company if leaders only observe from the sidelines. Many senior bosses or managers believe that digital transformation is the responsibility of the IT department, but in reality, this task requires the cooperation of all personnel in the company, including the top leaders. Without the participation of leadership, the results of digital transformation will only be fragmented, unsynchronized progress. The most common mistake in digital transformation is not clearly defining the destination. The third mistake Another common mistake by businesses is a lack of market-oriented thinking and research. This mistake often occurs at the beginning of the digital transformation process, causing the company to not understand what customers want and need in order to change accordingly. This causes businesses

13/05/2026
92

Data System – The Foundation for the Digital Transformation Story

In today's digital world, digital transformation is an inevitable development trend that businesses cannot ignore. When exploring it, we recognize the undeniable role of data systems - digitization. What can people do with data? What role does data play in digital transformation, and in the long run, what do data systems contribute to business promotion? As a Chief Information Officer, holding important strategies to drive the business, what must you do? The answers are all in this article by 1Office. This article has referenced sources from raconteur.net. I. In Today's World: Every Employee is a Data Analyst A large amount of data is being "poured into" business systems every day through internal discussions, business plans, and even simple daily personal activities. It flows continuously every day like the "lifeblood" that nourishes the organization and is also the foundation for the company's digital transformation journey. It is where data reflecting the needs of the company's internal staff and customers is collected - what customers want, what their experience with the service is like, etc. Then, to get output data, employees will use their professional skills and specific tools to analyze the data, applying it effectively to their work based on the actual situation. This creates competitive advantages for the business in the era of digital transformation 4.0. [caption id="attachment_25090" align="aligncenter" width="800"] Data systems are considered the foundation for digital transformation[/caption] There is a growing and clear division in the work capabilities of employees within businesses between those who can analyze data and those who are not interested. Accordingly, technology trends originating from Silicon Valley have contributed to the idea of building a data-providing system with the goal of helping businesses grow faster. They realized that they should not stop at simple data analysis; in the long run, it needs to become

13/05/2026
78

Data System – The Foundation for Digital Transformation (Part 2)

While the previous article provided an in-depth look at data systems, this next part will explore the work and role of a modern Chief Information Officer (CIO).  [caption id="attachment_25099" align="aligncenter" width="800"] Chief Information Officers (CIOs) play a significant role in the enterprise digital transformation process[/caption] IV. 5 Data Challenges and How a Capable CIO Overcomes Them As businesses become more aware of the power of data, they see that organizations across most industries are using it to achieve more effective work results, provide better services, and gain a competitive edge over market rivals. In reality, organizations are generating more and more data every day, and it's easy to see how data challenges can quickly spiral out of control. But if Chief Information Officers (CIOs) follow these 5 steps, they will have a much higher chance of overcoming them and achieving true data empowerment. 4.1 Bringing All Stakeholders Together  In most businesses, employees use data to perform their jobs. A small number use it to a relatively limited extent, without needing to delve deep, and the data they use is only primary. The rest, including data analysts, will require access to high-quality data to work. Therefore, ensuring every individual in the business can access data corresponding to their level when they need it is a crucial part of a CIO's role. When data is integrated into tools, it not only allows employees in different departments to easily update, share, and process data but also ensures all employees know how to use these tools proficiently. Over time, this will make it easier for businesses to develop new initiatives and ideas.  4.2 Data Security Recently, cyberattacks have been increasing in scale and sophistication. Even as data protection regulations become stricter, this criminal activity is also on the rise. Anyone can see that a

13/05/2026
89

Who will be the “leader” of digital transformation in the enterprise? 

The current business landscape urgently needs significant advancements like digital transformation - it will reduce costs, save time, improve work quality, and enhance labor productivity. Therefore, businesses are in great need of a leader with the "right caliber" to guide them in the digital transformation race. So, who is the most suitable person for this position? Read this article by 1Office to gain a new perspective and find the most suitable answer. [caption id="attachment_25380" align="aligncenter" width="800"] A digital transformation leader in a business is crucial for directing the company's transformation strategy.[/caption] 1. The Digital Transformation Leader - What Do They Do? An article published in the Harvard Business Review mentioned why businesses need a true digital transformation leader. This means that to lead a business's digital transformation, there needs to be someone with the expertise, experience, and a sufficiently broad vision to map out strategies for the company when applying digital transformation, as well as the methods to implement it. Remember, digital transformation is not just about applying software to business management problems; it also involves changing employees' mindsets and keeping up with market trends. The digital transformation leader will have important roles such as: - Building a bright future for the business by applying digital transformation: What changes will the business undergo before and after applying digital transformation: the personnel structure, work processes, and how projects and tasks will be managed. How will that business differ in the digital world compared to its old version (before implementation) and its competitors in each field. Digital transformation leaders are required to have the clearest understanding of the nature of digital transformation: turning mindset into action. They will build step-by-step processes to apply the transformation to the business. - Engaging employees: Employees within the business will be the first to experience the

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