On May 15, 2025, 1Office officially signed a digital transformation partnership with Gia Dinh People’s Hospital, marking a significant milestone in the journey to modernize operational processes and enhance management efficiency for the hospital.
With a staff of over 1,000 and a diverse workload, the hospital faces many internal management challenges: tasks are scattered across various departments, communication relies mainly on traditional paperwork leading to overlap and lack of control, and it is difficult to ensure that all staff members receive directives from the Department of Health.
In its search for a partner for its digital transformation journey, Gia Dinh People’s Hospital prioritized several key criteria to select the most suitable provider. The hospital needed a partner with not only proven implementation capabilities with government agencies but also a deep understanding of the operational specifics of the public healthcare sector. Additionally, the user interface had to be user-friendly, easy to navigate, and scalable to meet the hospital’s ever-growing needs. Furthermore, data security was a top priority, with strict requirements adhering to state management standards to ensure the absolute safety of medical information.
1Office fully met these criteria, providing a Low-code technology platform with integrated smart AI that helps to:
  • Automate and standardize flexible workflows, easily customizable to the hospital’s specific needs.
  • AI assists in tracking work progress, assigning tasks, and compiling reports quickly and accurately.
  • Digitize internal communication, completely replacing cumbersome paperwork, and enhancing control and transparency.
PhD. MD. Mai Phan Tuong Anh – Deputy Director of the Hospital emphasized:
“1Office will help us standardize processes, enhance transparency and accountability in operations, and at the same time, create proactive motivation for all staff members.”
This signing event is not only a transformative step for Gia Dinh People’s Hospital but also a testament to 1Office’s capability and reputation in the field of hospital digital transformation.
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