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Today, in any business, technology management should be considered an important part of overall business administration.
Technology management involves building and implementing policies to address the development and use of technology, especially in planning and enhancing a company’s technological capabilities.
Characteristics of Technology
In the most general sense, technology is a collection of methods, processes, skills, know-how, tools, and means used to transform resources into products. Thus, technology can be understood as systematic knowledge of processes and techniques used to process materials and handle information, including all the skills, knowledge, equipment, and methods used in creating goods and providing services.
A technology has four closely related and complementary components.
First is the technical aspect, which includes all physical means such as tools, machinery, equipment, vehicles, and other infrastructure, often forming a chain corresponding to a specific technological process.
Second is the human element, which includes knowledge, experience, and skills learned and accumulated through activities, as well as qualities such as creativity, wisdom, coordination ability, and work ethics.
Third is information, which is the data compiled and systematized for use in the technology. The final component is organization, manifested through regulations on responsibilities, authority, relationships, and coordination among individuals working with the technology, including worker training processes and arrangements to make the best use of equipment.
Besides finance, human resources, marketing, and sales, one of the levers that many businesses worldwide are placing great expectations on is technology, especially digital technology. A recent statistic from MIT CISR shows that 42% of businesses expect technology strategies—including social media, mobile, analytics, cloud computing, and the Internet—to create breakthroughs and new competitive advantages for them.
A Company’s Technology Management Capability
Today, in any business, technology management should be considered an important part of overall business administration. Technology management involves building and implementing policies to address the development and use of technology, especially in planning and enhancing a company’s technological capabilities.
Technological capability is a company’s ability to effectively deploy existing technologies and respond to technological changes. A company has high technological capability when it has a skilled technical team that can quickly grasp and master new technologies, while also being able to improve old or externally sourced technologies to suit the company’s conditions.
However, for the technical team to fully utilize their professional abilities, the company must create a favorable working environment for them, encompassing all four components of technology mentioned above.
First and foremost, managers need to outline a clear technology strategy for the business. This strategy should reflect a long-term vision, guiding the company in allocating resources and using technology, including decisions on what types of technology to use, technological capabilities, and the level of capital investment for technology development.
Next, depending on the characteristics of the production process, management responsibility will be shared among the production director, technical director, and research director. These managers will handle operational management issues, from idea generation, technology forecasting, technology evaluation and selection, innovation and technology transfer, to investment in research and development, as well as linking technology with products and the market.
Thus, by identifying market opportunities and technological developments, managers can decide whether to maintain or change current business activities, technologies, and products, expand production, or if new technologies and products are needed.
Good technology management helps a business clearly assess its technological capabilities to overcome weaknesses and leverage existing strengths, ensuring that decisions are effective and accurate. Good technology management also helps a business succeed when launching a new product or marketing method by understanding competitors’ capabilities and staying one step ahead in technological innovation.
Why is 1Office an effective solution for a company’s technology management process?
- 1Office is built on a cloud computing platform, allowing for easy and fast deployment, maintenance, and upgrades. It helps you work anytime, anywhere with just a device connected to the Internet. Your data is stored in a reputable data center with the highest level of security.
- 1Office provides business management software that is a solution to help small and medium-sized enterprises with digital transformation, offering a full range of features such as: HR management, customer management, work management, and internal communication. More than just software, 1Office is an online work environment where every company member is provided with all the necessary tools and resources for their work.
- Businesses can undergo digital transformation simply and easily to keep up with modern trends!