1Office vs. Base: Which is the Optimal Solution for Vietnamese Businesses?
1Office and Base software are two solutions dominating the software technology market in Vietnam and are often compared. While both aim to fulfill the mission of digital transformation for businesses, each solution chooses a unique product development philosophy, addressing different problems in business management. The comparison of 1Office and Base below will provide managers with a general overview and the most intuitive assessments to find the optimal solution for Vietnamese businesses.
Mục lục
1. 1Office – The All-in-One Business Management Platform
Product Development Philosophy
1Office software is an all-in-one business management solution, built to serve customers in the spirit of “Innovate every second – Renew every day – Optimize value.” Even in the briefest moments, 1Office can always create value that helps businesses optimize every second of operation, solving every problem faster, more accurately, and more efficiently.
Features
1Office software includes 3 modules, corresponding to 3 feature sets that help solve basic problems in business management:
1Work Module: A feature set that provides basic tools for employees to work and communicate internally, including:
- Internal Network: An internal communication platform with a personnel Newfeed where employees can exchange information and interact, helping to connect staff and build corporate culture.
- 1Chat: A powerful chat tool that allows calls, video, task assignment, and real-time report sending.
- Tasks and Projects: Manage and monitor tasks and projects using Gantt Charts, Kanban, and workflow tracking.
- Workflows: Manage hundreds of processes; Standardize and automate 100% of workflows with 1BPA to eliminate redundant tasks, ensure smooth operations, and tightly control the operational apparatus.
- Digital Signature: Sign all requests, documents, and files on any device.
- Request Management: End manual and cumbersome approval processes.
- Schedule Management: A scientific schedule helps both employees and managers master their time.
- Document Management: Manage, store, and flexibly set up processing workflows for incoming, outgoing, and internal company documents.
- File Management: Systematize documents, customize storage folders.
HRM Module: HRM is a solution that helps optimize the human resource management process in a business with outstanding features that support management throughout the employee lifecycle, boosting productivity and enhancing the employee experience:
- Recruitment: Integrates with multiple recruitment channels, standardizes and automates the recruitment process from receiving CVs to onboarding new hires. Thereby, it supports effective recruitment process management.
- Employee Profiles: Digitize, store, and conveniently look up all employee records.
- Social Insurance (I-VAN): Manage employees’ social insurance participation process, with quick data entry, automatic calculation of contributions, and payment of social insurance benefits.
- ASK Competency Assessment: Develop resource management capabilities through various criteria.
- KPI Management: Build, control, measure, and evaluate the KPI system.
- OKR Management: A solution that helps individuals, departments, and businesses set and evaluate performance in achieving objectives.
- Timekeeping: Synchronize timekeeping data across all branches.
- Payroll: Flexible salary advances, automatic salary calculation, and 24/7 payroll processing to build good benefits for employees.
CRM Module: CRM is an effective and professional customer management solution that supports businesses in optimizing sales and customer care processes, thereby improving service quality and enhancing the customer experience:
- Marketing: Manage, evaluate, and track Marketing campaigns.
- Customers: Track potential customers, immediately seize sales opportunities.
- Sales: Easily create and track quotes, orders, and contracts.
- Purchasing: Centralized storage, quickly search for suppliers.
- Inventory: Ensure tight integration between warehouses.
- Revenue/Expenditure: Supports setting up revenue and expenditure types, standardizes approval processes to help track cash flow within the business.
- Integrated Utilities: Supports filtering, classifying, and searching for customer information, standardizing the sales process.
Advance Module: An advanced toolkit including data and third-party applications, providing many modern features to optimize business management and operations.
- Template Resource System: Provides sample resources such as forms, reports, and ready-made processes to help businesses quickly and easily implement management tasks.
- BI Smart Reporting: A powerful data analysis tool that generates in-depth reports based on real data, helping to make more effective business decisions.
- Open API: Connect and integrate the system with external applications, supporting scalability and customization according to the specific needs of the business.
- Call Center Portal: Track, record, and manage customer calls, thereby improving the customer service experience.
- SMS, Zalo Portal: Provides the ability to send bulk messages via SMS and Zalo.
- Payment Portal: Integrates online payment gateways, helping businesses conduct transactions quickly and conveniently for both the business and its customers.
Advantages
Completely solves the problem of overall business management
The 1Office solution is the answer to the problem of overall business management. Instead of focusing on a specific issue, as many other software companies often do, 1Office provides a comprehensive solution, helping businesses efficiently handle all operations-related tasks. Using multiple separate software applications not only makes data synchronization difficult but also creates a fragmented work environment between departments, complicating data analysis and reporting.
With the ability to accurately reflect the business structure and manage data centrally on a single platform, 1Office helps businesses operate as smoothly as they do in reality. This not only helps reduce costs but also creates a unified work environment, optimizing management processes and enhancing operational efficiency.
Knowledge resource system from the 1Academy institute
The knowledge resource system of the 1Academy institute provides the necessary management knowledge for users to effectively apply tools like 1Office. Through documents, webinars, video tutorials, and online courses, users are equipped with the right knowledge to manage and operate their businesses effectively.
In addition, 1Academy also creates an environment for learning and sharing experiences among members, helping to improve skills and build connections within the community. As a result, users can optimize their work processes and achieve the best results when using 1Office.
Building an online work environment
The 1Office software helps build and standardize a unified, synchronized online work environment across departments, allowing employees to access the necessary resources for their work, making mutual support and building a corporate culture easier and simpler.
Process Automation feature
A standout advantage of 1Office – and its strongest edge over other software on the market – is the Business Process Automation (BPA) feature. This feature allows businesses to design automated workflows between departments for specific types of tasks using an intuitive drag-and-drop diagram interface. Businesses can create hundreds of linear and branching processes on the software using conditional nodes, parallel nodes, and task nodes.
The operational tasks within the business will run according to the pre-established process flow, allowing managers to closely monitor work progress and know which stage the workflow is at and which personnel is responsible.
Flexible customization
The 1Office software is also highly regarded by experts for its ability to be customized according to the scale and specific characteristics of each business. Essentially, in every industry and field, the operational management problem is solved through specialized methods. Meanwhile, most current management software is often rigidly based on a fixed model, leading to low practical applicability.
To solve this problem, 1Office allows users to proactively set up and flexibly create features that suit their needs and supports businesses throughout the product usage process to provide the most in-depth and optimal solutions.
Limitations
Due to the nature of an all-in-one comprehensive management platform, solving an overall problem always takes longer than solving individual ones, requiring businesses to invest in careful research. However, the system setup and installation process will be 100% supported by the implementation team. Software consultants will analyze the company’s current operations to digitize data and configure the modules in the most cohesive way. After getting familiar with the software, the business’s operational tasks will become much simpler and more streamlined.
2. Base – A comprehensive business management platform
Product development philosophy
Base business management software is developed based on the Microservice model, providing a collection of many individual service applications, each specialized to solve a specific business task.
Features
The Base platform provides an ecosystem of over 50 different applications, grouped into 5 product suites:
- Base Work+: Work & Performance Management
- Base Info+: Information & Communication Management
- Base HRM+: Human Resource Management & Development
- Base Finance+: Financial Management
- Base XSpace: Comprehensive Digital Space
Base’s applications are integrated and their data is linked to ensure seamless operation.
Advantages
- The Base platform focuses on providing in-depth solutions for specific business tasks. For each task that arises, the business will have a corresponding tool to resolve it quickly and efficiently.
- Fast implementation time as businesses only need to purchase the application package that suits their needs.
Limitations
- The characteristic structure of the Microservice model is that each application focuses on solving only a single task. Using a collection of many applications will essentially solve individual tasks quickly and easily. However, this method lacks a holistic approach and does not address the interconnectedness between tasks within a business, which is an obvious reality that has long existed in every company.
- Because it uses many different applications, it does not create a unified, synchronized online work environment between departments, making it difficult to support business operations and build a corporate culture. At the same time, combining too many separate applications can confuse users during use, causing disruptions to the operational process.
- With this model, users will have to design their own operating system and must learn about all the applications to select a suitable set of tools.
3. Comparison of 1Office and Base software
| Features | 1Office | Base |
| Development Orientation | 1Office is developed based on a user-centric principle, focusing on optimizing every action, even the smallest ones, in the business operation process.
The product is built on three main pillars:
With this orientation, 1Office brings maximum flexibility and efficiency to every department in the business. |
Unstructured, suitable for teams and cross-functional collaboration models, lacks automation. |
| Task Management | Supported task types:
1Office focuses on flexible process management and optimal automation, supporting diverse workflows. The system provides the ability to automate complex processes with multiple conditions, while integrating smart task reminders and alerts, helping manage work scientifically and effectively. |
Supported task types:
Limited automation capabilities. Cannot create concurrent or parallel processes within the business. |
| HRM (Human Resource Management) | Full range of HR management functions: Profiles, recruitment, evaluation, training, timekeeping, payroll, KPIs, etc.
IVAN Social Insurance: Fast data entry, helps businesses easily manage and submit electronic social insurance through connections with government agencies. The only software on the market that allows writing timekeeping and payroll policies in the form of Excel formulas Diverse timekeeping methods, connects with over 95% of time clock models on the market |
A complete toolkit with essential features for human resource administration. |
| CRM (Customer Relationship Management) | Full range of functions for Marketing, Sales, Customer Care, Revenue – Expenditure Management, Inventory Management, etc. | Available |
| Search | Allows advanced search by specific fields | Only simple full-text search |
| Automatic Alerts | Allows creating custom specific alerts such as: 15-day overdue alert, unassigned task alert, incomplete task alert | Has reminder notifications to direct users to tasks that need to be completed |
| Report Templates | Allows creating all types of report templates in the reporting module. View permissions can be assigned by person, position, or department. | Only has a few summary charts for projects. No customizable report templates. |
| Chat | 1Chat – A powerful chat tool that allows calls, video, task assignment, and sending real-time reports
Create and categorize chat groups by individual, department, or team |
Available with enough basic features for use |
| Web Interface | Easy to understand from the first use. Simple and synchronized across screens (for individuals, departments, managers) | Looks quite eye-catching at first, but is not ideal for long-term use due to too many unsynchronized details. |
| Language | 100% localized software, easy-to-understand language.
An international version is also available for expansion into foreign markets. |
The language used is inconsistent between English and Vietnamese, causing difficulties for general users. |
From the evaluation and comparison of 1Office and Base above, it is clear that each software is developed with a different focus, possessing its own distinct and outstanding features. Both solutions can be applied flexibly and are suitable for businesses of all sizes and industries. Depending on their needs and objectives, businesses can consider their options to make the most suitable choice.
For more detailed information, please see:
- Hotline: 083 483 8888
- Fanpage: https://www.facebook.com/1officevn/
- Youtube: https://www.youtube.com/channel/UCeTIRNqxaTwk0_kcTw6SxmA
