1Office and the journey to becoming a 5K business

Flexibility to survive amidst the pandemic

“5K Enterprise” is 1Office’s operational policy aimed at uninterrupted business and proactive response to Covid-19. This orientation is built from the company leadership’s digital transformation perspective with 5 criteria: No decrease in performance – No interruption – No one left behind – No distance – No waste.

With that policy, 1Office has acted decisively, immediately applying technology solutions to ensure operations when implementing work-from-home. This is a key strategy that the management board introduced to manage and control personnel performance during the pandemic.

In practice, this model is proving to be very effective and is bringing positive signals to the company. Specifically, 1Office achieved positive business results with revenue and profit in the second quarter and the first half of the year growing at a stable rate. With its technological strengths, the company is still pursuing the goal of reaching 9 billion in sales in September. It can be said that this is a typical example of a business striving to simultaneously achieve the “dual goals” of both fighting the pandemic and stabilizing business to “stay healthy” during the pandemic.

Digitalization with the 5K orientation helps businesses “stay healthy” during the pandemic

1Office has applied its own product – a comprehensive management platform – to quickly adapt and ensure smooth administration and operations. The company has built a comprehensive online collaboration environment, thereby fully and deeply meeting the 5K Enterprise orientation.

With the “no decrease in performance” criterion, 1Office has automated and digitized all processes on the software. As a result, the company maintains an effective work system amidst social distancing; connects and motivates a team of nearly 200 employees, as well as provides timely services and customer support.

In addition, the comprehensive platform also greatly supports the business in ensuring “uninterrupted” and “no distance” operations. Employees at 1Office can easily clock in from home via GPS, receive information, or discuss work on a single platform. At the same time, managers can control work details and proactively handle issues anytime, anywhere, thanks to detailed, visual statistics that are automatically compiled in real-time.

Moreover, 1Office also implemented many solutions to maintain connections, fulfilling the “no one left behind” policy for both employees and customers. For internal activities, 1Office effectively uses its internal network to develop corporate culture. As for external relations, the CRM module excels at building a system of professional, multi-channel automated customer care scripts, which helps reduce the cooling of demand and increases the deal-closing rate even during the pandemic.

In the context of the pandemic causing serious impacts on business, the “no waste” criterion is one of the top priorities for companies. With its technological strengths, 1Office has used its digital platform to optimize both time and operational costs.

Among these, a strategic factor that helped 1Office achieve success during this period is the 1CA Digital Signature. This is a new feature developed by 1Office right during the pandemic. With the outstanding advantage of having digital signing integrated directly into the workflow, 1CA is expected to be a major step forward compared to current digital signature software, as it can be used to sign all types of company documents and records.

Through the trial operation at 1Office, 1CA has brought many practical benefits: saving up to 70% of processing time and 90% of printing and storage costs. Documents are signed and approved quickly, in just 1/10th of the time required for manual processing, which helps ensure smooth, continuous operations and boosts business efficiency.

It is clear that, despite the difficulties, external impacts like Covid-19 have inadvertently created a very “natural” opportunity for businesses to transform. Among them, 1Office is just one prominent name among the many units participating in the 5K Enterprise campaign. These are businesses that have implemented flexible solutions to proactively adapt and create bright spots in the gloomy economic picture of the pandemic.

It is hoped that 1Office’s “5K” story will further motivate businesses to move towards a digital enterprise model, thereby enabling them to develop sustainably and contribute to the nation’s economic recovery and growth.

To learn more about the program, businesses can follow the 5K Enterprise fanpage or contact us via email: doanhnghiep5k@gmail.com.

Source: Cafebiz.vn