Sai Gon HD JSC: Digital transformation of the human resource management system with the Genshai spirit
“Genshai” originates from an ancient Hindi word meaning “You should never treat anyone in a way that makes them feel small.” This has shaped the customer service motto of Saigon HD JSC throughout its 11 years of formation and development.
And that is also the spirit that drives the business to embrace digital transformation, choosing 1Office as a companion on the journey to optimize its human resource management system in line with the technological flow of the digital era.
Saigon HD JSC was established in early 2011 with the goal of operating in the service and supermarket retail sector, supplying high-quality consumer products. In 2013, along with changing its name to Genshai, it carried a more specific message aimed at customers, with the desire to increase its competitive capacity and become a potential independent supermarket system in the retail market.
Genshai currently has supermarket chains concentrated in many high-end residential areas in Ho Chi Minh City. The shopping space is modernly designed and arranged with a wide variety of high-quality imported and domestic goods, well-suited to the purchasing needs of all customer groups.
With a scale of over 100 employees working across 09 operating supermarket systems, human resource management faced many shortcomings, such as taking a lot of time to manage working hours, track attendance, and store and process manual paperwork (printing, easily confused emails, not updated, costly to manage). This created difficulties for the HR department, which had to send, receive, and wait for data consolidation from branches for monthly timesheet verification.
And that was an urgent problem that needed to be solved quickly for Genshai to achieve comprehensive growth: both operating intelligently and optimally from within the company to increase work productivity, and contributing to enhancing the customer’s shopping experience from the outside.
After a process of researching and seeking a solution to definitively resolve the above issue, Genshai trusted and chose the 1Office Business Management Platform to comprehensively digitize human resource management for its supermarket chains.
The HRM feature set from 1Office was the tool that helped Genshai “untie the knot” on its digital transformation journey to comprehensively manage human resources in:
- Comprehensive management of the recruitment process
- Digitizing and storing all employee records: centralized information storage, minimizing the possibility of errors
- Visual competency assessment, enhancing human resource management capabilities through criteria
- Synchronizing attendance data across all branches (Saving time, effort, and costs)
- Flexible automatic payroll calculation, 24/7 salary payment
- Visual and detailed KPI management
- Easy asset information management
The above features are managed and used on a single “All-in-One” system from 1Office. From the leadership and management level to the employees at Genshai, everyone can log in and use it anytime, anywhere with smart devices connected to the Internet.
Through the system, monthly timesheets at Genshai are now calculated automatically and quickly. Data is accurately consolidated and sent to a single location. In addition, forms requiring approval and data entry can all be done online, and the system updates them directly to the timesheet without intermediate verification.
Not only that, Genshai has minimized the costs of printing forms and travel time between branches, completely avoiding the risks associated with manual work processes as before.
The HR department experiences reduced pressure in information management, with processes becoming more optimized and simplified thanks to the automated software. The Board of Management receives updated reports on all HR information with data aggregated in real-time. Employees are more enthusiastic in their work, increasing productivity and their commitment to the company.
True to the “genshai” spirit, Saigon HD JSC (Genshai) always upholds the principle of not looking down on anyone, not even the business itself. Genshai has spread the message that we should always cherish life and love everyone as well as ourselves.
