Ngoc Phu Aesthetic partners with 1Office to upgrade its Human Resource Management System

With a 35-year journey of development, Ngoc Phu Cosmetic Hospital has become one of the leading trusted destinations for many celebrities and beauty enthusiasts both domestically and internationally. With the motto of providing conscientious, safe, and high-quality cosmetic services, Ngoc Phu has offered customers a beauty service experience with a team of professional doctors and state-of-the-art equipment.

 Ngoc Phu Cosmetic Hospital – a prestigious and reliable beauty destination

Throughout its journey, Ngoc Phu Cosmetic has always strived to provide the safest and best experience for its customers. The 35-year journey has been marked by many important milestones in Ngoc Phu’s development. In the age of information technology, digital transformation has become an essential trend and necessity, as well as a challenge that Ngoc Phu needed to overcome. Signing a digital transformation support agreement with 1Office was one of the necessary changes for Ngoc Phu to optimize management and enhance its service quality.

Human Resource Management Challenges

The hospital’s Human Resources and Administration department faced a major headache with the challenge of shift scheduling, as doctors and nurses often did not work fixed shifts. As a result, shifts were frequently fragmented and inconsistent in duration, making it difficult to consolidate work hours. Additionally, leave requests were approved manually, which was time-consuming to track. At the end of each month, calculating employee salaries had to be done using Excel and took a lot of time to compile data from various sources. Inevitable errors occurred, leading to numerous complaints from all levels to the HR & Admin department.

Ngoc Phu Cosmetic Hospital strives to improve its service quality

Finding an Optimal Management Solution with 1Office

As a beauty service provider, Ngoc Phu believes that perfection is not just external but must originate from within. To improve customer service quality, employee satisfaction with the hospital’s management system also needed to be enhanced. Therefore, as soon as the timekeeping issues were identified, Ngoc Phu sought out 1Office’s business management solution.

Upon implementing digitalization with 1Office, this situation was resolved immediately. The time clock was integrated with the software, allowing timekeeping data to be updated directly on the system. Hospital staff could simply track their attendance times on the platform. Leave requests, shift assignments, and shift changes could be created and approved directly on 1Office, eliminating many manual steps. 

Regarding payroll, the Human Resources and Administration staff no longer had to struggle with numbers, as 1Office provided an automated payroll feature, digitizing salary formulas in an Excel-like format. Payslips were automatically sent to each employee. Thanks to the 1Office solution, the time spent on timekeeping and payroll calculation was significantly reduced.

1Office’s timesheet – easy to track and manage

Thanks to the comprehensive management features on a single platform from 1Office, Ngoc Phu has solved its timekeeping and payroll challenges, optimized management, saved costs, and made human resource management easier than ever.

With experience implementing for over 4,500 businesses across various industries and nearly 450,000 users, 1Office is confident in providing effective and optimal solutions for overall business management. To join the digital transformation journey with 1Office, contact us via hotline 083 483 8888 or register for a consultation below.