Friday Shop uses 1Office to manage over 100 employees across its chain of 8 stores

Friday Shop is one of the most famous women’s fashion shops in Hanoi, owning a chain of 8 stores with very successful online and offline business models. Following the digital transformation trend, Friday Shop has applied 1Office to operate its chain business model. The leadership of Friday Shop believes that in the current volatile context, the more they invest in digital transformation, the more opportunities will come to the brand.

Challenges in Store Chain Management

Friday Shop is a favorite and reliable shopping destination for many young people. Inspired by Friday – the start of the weekend with many exciting plans to look forward to, Friday offers a fresh, youthful, and modern shopping space for dynamic young people.

With a chain of 8 stores in Hanoi, Friday Shop currently manages about 100 employees, including both part-time and full-time staff. The nature of the store chain model, with many part-time sales staff, makes managing employee work schedules by shifts very difficult and does not provide absolute monitoring effectiveness. Retrieving employee data or controlling daily work attendance also proved difficult and time-consuming.

Additionally, operating in the fashion industry, Friday frequently launches new collections and implements successive marketing campaigns. If tasks were assigned and reports were received only directly or through separate platforms like Zalo, Email, etc., the staff would often miss work announcements or delay deadlines. Over time, the workload would become a two-way pressure for both managers and employees.

To solve the challenge of managing a store chain while reducing the operational cost burden from manual management tasks, Friday Shop chose to implement the solution from 1Office – The all-in-one business management platform. Through the process of implementing and using the software, the leadership of Friday Shop has assessed that 1Office has brought many practical benefits to the business.

1Office – The Solution to Work & HR Management Challenges at Friday Shop

After using 1Office, the biggest benefit Friday Shop noticed was that work control became easier, and the company’s management could closely and promptly monitor the situation at the stores. At the same time, thanks to the process/project management feature on 1Office, the workflow at Friday Shop runs smoothly between departments. Employees proactively arrange their work according to deadlines, while managers can easily track progress closely, eliminating the problem of overlapping tasks as before.

With the HRM function on the 1Office platform, all data from the time clock is synchronized on the system, making it easy for the HR department to monitor. From there, they can quickly generate payroll for each employee and automatically send payslips to each person through their work management account. This helps Friday Shop save a lot of time and effort in timekeeping and payroll calculation, while also providing a better experience for all employees.

In addition, applications for profile management, recruitment processes, and leave request approvals are also digitized and compiled into operational evaluation metrics, helping the company get a more detailed and complete view of its personnel at different branches.

Notably, 1Office has a simple, user-friendly interface. So, despite the characteristic of frequently having new staff at the stores, the onboarding process and familiarization with work happen quickly and smoothly. Whereas previously with manual management, Friday had to learn how to use many different platforms, using 1Office is extremely convenient and versatile. The software is considered very easy to apply due to its user-friendly interface, designed based on user experience.

Mr. Phan Anh Duy – CEO of Friday Shop believes that data digitization is no longer a trend, but a future competitive advantage. The data we can read, understand, and manage helps us optimize operations and makes decision-making easier. Therefore, he considers using 1Office a correct and very satisfactory decision.

Friday Shop, along with over 3500 other businesses, has effectively implemented 1Office and successfully achieved digital transformation. What about your business? To innovate your operations & grow, contact us now at 0834 838888 for a consultation and the fastest support from 1Office’s experts!