On the morning of December 27th, DEKKO Group officially marked a significant milestone in its digital transformation journey by kicking off a collaborative project to implement operations on the comprehensive 1Office management platform. The Kickoff ceremony not only opens a new chapter in DEKKO’s operations but also demonstrates its pioneering spirit in applying technology to optimize business management.
Attending the event, representatives from DEKKO included Mr. Nguyen Hoang Phuong – Deputy Production Director, Ms. Dinh Thi Ly – Head of Human Resources and Legal Affairs, Mr. Hung – IT Systems, along with heads from various departments. From 1Office, the team of leading experts, including Mr. Le Viet Thang – CEO & Founder of 1Office, and Mr. Pham Minh Phong – Head of Sales, shared valuable insights on a comprehensive digital transformation strategy.
A Leading Enterprise with “Headache” Problems
With three decades of formation and development, DEKKO has established itself as a leading enterprise in the Construction Materials sector with products that meet international standards. However, faced with the rapid growth of the market, DEKKO also encountered management challenges.
Complex Task Management
Before implementing 1Office, tracking and assigning tasks at DEKKO was difficult, leading to overlapping responsibilities and reduced efficiency. 1Office provided a centralized task and project management solution, helping DEKKO transition from manual methods to a modern digital platform. The task assignment and reporting process became faster, ensuring deadlines were met and enhancing effective coordination between departments.
Human Resource Management at Factories
With a large workforce and a widespread factory system, DEKKO faced difficulties in managing employee records, timekeeping, and payroll. With 1Office’s centralized HR management feature, all data was digitized on a single system, helping the HR team save time and minimize errors. The automated timekeeping system and transparent KPI evaluation tools also improved work performance and created a professional working environment.
Scattered Customer Management
As the number of customers grew, the lack of a centralized management tool meant DEKKO’s customer data was stored in a fragmented manner, making management and customer care difficult.
Understanding this issue, 1Office offers a solution for centralized data management on a single platform, supporting the development of a structured customer care process, increasing satisfaction, and promoting sustainable revenue growth.
Expectations from the Partnership with 1Office
By deciding to partner with 1Office, DEKKO has placed its trust in the superior features and outstanding solutions that 1Office provides:
➤ Comprehensive management system: Integrates all management modules on a single platform.
➤ Flexible, customizable workflows: Tailored to the specific operational characteristics of the business.
➤ Automated timekeeping: Effectively solves the complex timekeeping challenges at the factories.
➤ Professional consulting team: Always accompanying and supporting throughout the digital transformation journey.
The Kickoff ceremony is not just a milestone marking the collaboration between DEKKO and 1Office, but it also opens up opportunities for the company to optimize management processes, enhance labor productivity, and solidify its position in the market. We thank DEKKO Group for trusting and choosing the 1Office platform. We hope that with the contribution of 1Office, DEKKO will be ready to face any challenge, rising to achieve strong and sustainable growth in the future!