Digital transformation with 1Office helps Hum restaurant achieve a “breakthrough”

1. Hum – Top 25 Best Vegetarian Restaurants in the World

Hum Restaurant is located in District 2 and District 3 of Ho Chi Minh City, close to the city’s tourist attractions and shopping centers. The gentle, emotive design offers diners a cozy and peaceful space. Hum is quiet enough for intimate gatherings yet spacious and private enough for larger meetings. At any time of day, visitors can find a private corner at Hum to enjoy nature’s precious gifts.

Hum takes pride in its fresh and creative food and drinks. The restaurant’s professional and experienced kitchen team prepares all dishes on-site, without using MSG, to fully embrace an eco-friendly and health-oriented spirit. Thus, the delicious flavors and nutritional value of the food at Hum are entirely gifts from nature, cherished and made appealing by the Hum team.

“Hum” originates from the Sanskrit mantra Om Mani Padme Hum. This can be translated as Om, to the Jewel in the Lotus, Hum. In Buddhist interpretation, the ‘jewel’ symbolizes the Bodhicitta (the enlightened mind), and the ‘lotus’ symbolizes the human heart. Thus, simply put, the mantra means ‘The Bodhicitta blossoms in the human heart.’ People are advised not to seek Buddhahood outside of themselves; the Buddha-nature and the potential for enlightenment lie deep within each person.

Hum wishes to contribute a more approachable and friendly perspective to the concept of plant-based cuisine. At Hum, customers will find that a daily plant-based diet is not only entirely feasible but also a fascinating, creative, and fulfilling culinary experience.

2. Hum Restaurant’s Challenges Before Digitally Transforming with 1Office

With a scale of over 300 employees, Hum Restaurant faced numerous operational difficulties. The most specific challenges related to software and data included:

Complex software not designed for end-users

The restaurant and hotel management software previously used by Hum Restaurant was overly complex and difficult to use. This made it challenging for Hum’s staff to operate, leading to many errors in their work processes.

Specifically, the software had a complicated interface with numerous functions, making it difficult for employees to grasp and operate. Furthermore, the software was not designed for end-users but primarily for IT specialists. This made it difficult for Hum’s staff to learn and use the software on their own.

Fragmented data, causing time loss and errors

Additionally, Hum Restaurant used multiple separate software applications to manage different operations, such as HR records, timekeeping and payroll, and inventory management. This caused the restaurant’s data to be fragmented and difficult to manage. When needing to retrieve data, Hum’s employees had to spend a lot of time searching in various places. This also made the data prone to errors, complicating business decision-making.

The negative impacts of these challenges on Hum Restaurant

The aforementioned difficulties had negative impacts on Hum Restaurant’s business operations, specifically:

• Increased operational costs: Employees spent a lot of time using the complex software, which reduced productivity. Additionally, fragmented data required Hum Restaurant to spend extra time and money on data consolidation and analysis.
• Decreased service quality: Due to operational errors, Hum Restaurant was unable to provide the best service to its customers. This affected the restaurant’s reputation and brand.
• Difficulty in making business decisions: Inaccurate data made it difficult for Hum Restaurant to analyze its business situation, thus hindering the ability to make precise business decisions.

3. Digital Transformation with 1Office Helps Hum Restaurant “Break Through”

Recognizing these challenges, Hum Restaurant decided to partner with 1Office for its digital transformation. 1Office is a leading provider of business management software solutions in Vietnam. 1Office’s solution is designed to meet business needs with a simple, user-friendly interface.

Consolidating timekeeping & requests on a single software

Before the digital transformation, Hum Restaurant used various software for managing HR, timekeeping, invoices, etc. This made management difficult and time-consuming.

Specifically, Hum Restaurant’s HR department had to use one software for timekeeping, another for payroll, and another for managing employment contracts. This made tracking and managing personnel complex and time-consuming.

After digitally transforming with 1Office, Hum Restaurant consolidated all tasks related to HR, timekeeping, invoices, etc., onto a single software platform. This has made management simpler and more efficient.

Specifically, with the 1Office software, Hum restaurant’s employees can easily:

• Track their timesheets and work shifts.
• Register for leave and overtime.
• View information about salary, bonuses, etc.

Hum restaurant’s HR department can:

• Automatically track time and attendance for employees.
• Automatically calculate salaries and bonuses.
• Easily manage labor contracts.

Significantly reduce the HR department’s working time

Previously, Hum restaurant’s HR department had to spend about 5-7 days compiling timesheets and calculating salaries for all employees. After the digital transformation with 1Office, the timekeeping and payroll process has been automated and now only takes about 1 hour.

Automating manual tasks has helped Hum restaurant’s HR department save a significant amount of working time. HR administrative staff can focus on more strategic and creative tasks, making Hum restaurant’s business operations more efficient.

Create transparency between the company and employees

Using the 1Office software has helped Hum restaurant create transparency between the company and its employees. All information related to HR, timekeeping, invoices, etc., is stored on the 1Office software. This allows employees to easily access and grasp information.

For example, previously, Hum restaurant’s employees could only view their timesheets at the end of the month. After the digital transformation with 1Office, employees can view their timesheets at any time. This transparency helps employees feel more respected and trusted, thereby boosting their morale and loyalty to the company.

4. Conclusion

The digital transformation with 1Office has brought positive changes to Hum restaurant. The digital transformation process has helped Hum restaurant improve operational efficiency, save time, and create transparency between the company and its employees.