Effective Order Management for the Garment Industry with 1Office

Vietnam is currently a “golden land” for garment businesses, as major fashion brands and domestic garment companies continuously use Vietnamese labor. Therefore, an effective, flexible, and accurate garment management process through software is a top priority for managers. So, what is order management in the garment industry? Let’s find out in the article below!

1. What is order management in the garment industry? 

As its specific name suggests, garment order management is a task widely used in the garment manufacturing industry. Order management in the garment industry is the process of tracking and controlling orders from creation, through shipping, to customer delivery to ensure requirements for price, quality, quantity, and delivery time are met.

 The main tasks of order management in the garment industry typically include the following: 

• Receiving order information, including customer details, images, specifications, and material consumption norms.
• Preparing documents for the production department, including order quantity, product images, material consumption norms, specifications, and any special requirements.
• Contacting and coordinating production planning with the sewing department.
• Monitoring and inspecting the sewing process and order progress.
• Resolving issues that arise during the sewing process.
• Checking shipments and completing post-shipment procedures.
• Carrying out delivery and final settlement.
• Handling post-sales issues with customers (if any).
• Reporting the situation to superiors (if required).

Because of these requirements, order management is a job that demands accuracy and consistency throughout the entire process (an error in just one stage can lead to an incorrect order, directly impacting the company’s revenue). Therefore, business managers are always looking for fast, convenient, and accurate solutions to perform this task, meeting the development needs of the business.

2. Why do businesses need order management in the garment industry? 

In the operations of garment businesses, accurate and fast order management should be a top priority. The undeniable benefits of this process can be summarized as follows:

• For the business: 

For businesses, using order management software brings many significant benefits, such as:

– Establishing a single system that makes the process simple and convenient

– Managers can easily check the process when an issue arises at any stage, and quickly track information related to the order (quantity of goods, supplier, etc.).

– Saving costs and time compared to manual management, as software integration allows the business to optimize employee productivity, resolve issues quickly, and stay updated.

– Preventing the loss of information related to important orders, customers, suppliers, etc. 

• For employees: 

– Quickly create orders and payment vouchers from suppliers with a single action, saving maximum time.

– Quickly search for and handle necessary issues without much effort or time.

– Track, record, and manage garment orders in detail for easy management.

– Set up a detailed order information table: product information, customer information, delivery time, etc.

As you can see, order management software brings significant benefits to goods manufacturing and garment businesses. However, which software is popular among businesses? Which partner should you choose and trust to collaborate with in building a management tool? Let’s explore the features of 1Office below to have more options!

3. An effective solution for garment industry order management with 1Office

“Purchasing” is one of the smart, superior features in the CRM customer care software from 1Office. It provides a comprehensive solution that helps businesses easily manage goods and suppliers, especially for an industry like apparel that requires a high degree of order process management. Outstanding benefits include: 

• Provides multiple ways to add suppliers, such as manual creation and import, which is very convenient for users.
• Centrally managed with other modules in the CRM to create a unified system.
• Quickly create purchase orders and payment vouchers from suppliers in a single task, maximizing time savings.
• The system saves all assignment histories to facilitate information retrieval and make tracking easier for management.
• The software provides users with a quick search tool to find suppliers by the name of the person in charge.
• Interact directly with suppliers regarding goods, orders, and payment vouchers.

Today’s digital transformation trend requires businesses to quickly adapt and apply utility software such as order management, contract management, etc., to improve work productivity. Through the insights shared above, 1Office hopes you have another option for your business. 1Office’s order management software for the apparel industry is one of the optimal solutions you should consider.