SCD Real Estate Group Joint Stock Company and the journey of optimizing a young enterprise with 1Office
SCD Real Estate Group Joint Stock Company is the #1 real estate distributor in Central Vietnam. The business was established and began its development in 2019, right in the midst of a volatile and challenging market due to the COVID pandemic. Starting with modest resources but fueled by intense enthusiasm and passion, a group of young individuals built a strong SCD. Facing difficulties with timekeeping, payroll, and project management, SCD GROUP partnered with 1Office to embark on a journey of optimizing their business processes.
Mục lục
Challenges Due to the Specifics of the Real Estate Industry
The nature of the real estate industry requires frequent travel to meet clients, meaning employees are not always in the office. This created significant challenges for timekeeping and payroll. SCD’s HR department reported having to handle numerous complaint forms, and compiling timesheets using Excel and fingerprint scanners was extremely laborious and prone to errors.
To successfully close contracts, consistent customer care is a crucial factor in the real estate industry. However, the lack of centralized management software forced employees to use Excel to compile data. This made storage and retrieval difficult and reduced work efficiency.
Additionally, SCD managed multiple projects simultaneously. Manual updates in Word files, Zalo, or direct reporting in meetings resulted in fragmented project information and made it impossible to track the daily work progress of employees.
Faced with these shortcomings in manual operations and management, SCD’s leadership sought a digital transformation solution, partnering with 1Office to optimize their business processes. This collaboration between SCD and 1Office brought about significant changes for this young and enthusiastic enterprise.
1Office Solves Each Business Challenge
1. Automating Timekeeping and Payroll Management for HR
SCD GROUP digitized its entire administrative request system on 1Office, with approved requests automatically updated in the timesheet. The GPS-based time clock feature allows employees to check in anytime, anywhere, making it more convenient when meeting partners outside the office. The 1Office shift summary screen also helps the HR department track the work status of each employee and provides powerful support for the payroll process.
2. A Solution for Customer Care Management
The CRM module provided by 1Office helped SCD Group solve the major challenge of manual customer information management, making it easier for SCD to search for and secure information. Other related documents such as project materials, contracts, and quotes were automatically compiled, helping the company’s leadership optimize management. As a result, the customer experience was also enhanced.
3. An Online Environment to Enhance Work Efficiency
1Office not only provides a solution for timekeeping, payroll, and customer relationship management but also offers an online work environment for all company employees. SCD digitized its business on a unified platform, overcoming the inability to monitor the entire work process comprehensively. Since using 1Office, projects are planned in detail, including tasks, human resources, potential customers, etc., making progress tracking more convenient and reducing management time. The software also helps employees avoid missing tasks and overdue deadlines.
SCD GROUP affirms its desire to help promote the real estate market, create better values for the community, and bring benefits to society. 1Office is proud to help young businesses achieve their big dreams by supporting their digital transformation, creating a journey of business optimization to increase management efficiency.
If you are looking for an effective business management software solution, please contact us via our hotline at 083 483 8888 to speak with 1Office experts for the fastest support!
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