The Covid-19 Battle: HR Management and Remote Work

The COVID-19 pandemic has once again left most businesses “reeling” as they search for ways to adapt to the situation. As a result, many businesses have been forced to require online work from home to ensure safety. This poses many challenges for businesses and organizations, which must quickly adapt and transform in a timely manner to firmly overcome this pandemic season. 

Challenges of the Covid Season 

In recent years, facing technological development and especially the “wave” of the COVID-19 pandemic, people have been forced into a work cycle that demands higher productivity and a more professional demeanor to ensure the survival of the business. 

The pandemic has brought many negative impacts to all sectors such as: healthcare, economy, education, manufacturing, fashion, construction… Most businesses have had to require employees to work remotely to ensure health safety and uninterrupted business operations. However, how to work remotely effectively and how to manage remote personnel to ensure smooth process operations is the problem that managers and leaders need to solve right now.

Communication Barriers

Employees often tend to be hesitant to communicate with colleagues, and especially with leaders and senior management, possibly due to communication impressions or fear of making mistakes. This leads to confusion, loss of trust, and even causes conflicts within a team, disunity in relationships between colleagues or departments, and a widening gap between employees and management.

When working remotely, the barrier to discussing work becomes more difficult than ever. This is also the reason why work is easily stagnated, inefficient, and progress is not met. It is difficult for managers to track, monitor, and push work progress. Over time, this will lead to a state of “communication laziness” and even “work laziness” among most remote employees.

Low Committed Work Performance 

According to many assessments from business experts, Vietnam has not yet built a remote work culture that ensures work performance meets deadlines. This has always been a pressing issue for CEOs, leaders, and managers.

Even when working at the office, employees are easily affected by factors such as emotions, working conditions, and impacts from the environment and people… Thus, when employees work from home or anywhere else, it is very difficult to control their working hours, and distractions can even lead to results that do not meet expectations. When trying to contact them for work reports, it feels like your staff is “playing hide-and-seek.”

Fragmentation of Management Software

When working remotely, leaders have to constantly assign and track tasks through online tools like Zalo, Facebook, Skype, Viber… This means there are too many software tools to monitor, too many active chat groups to manage, and too many tasks to supervise.

In addition, there are other major issues such as employees encountering application problems, software limitations (not all employees use the same software), and limitations on joining work groups (not all employees are added to work groups fairly and clearly).

Therefore, businesses need to streamline their applications to ensure all employees have access, can grasp full information, track tasks, and complete them effectively.

Information Security and Internal Data Leakage

Working remotely or using traditional tools like paper documents, files stored on computers, and online social media tools… are all very susceptible to virus attacks or negative incidents of information theft. The information security factor is often overlooked by businesses, and employees can accidentally leak internal data. This is extremely dangerous for data safety and can cause significant losses for the business.

In this critically important situation, businesses need a dedicated management toolset to ensure the safety, control, and management of data, and to easily grasp information related to personnel.

Remote Business Management Solution

With the message “Work from home on 1Office,” 1Office supports businesses in optimizing workflow efficiency through collaboration between employees and departments when working remotely.

This is a golden opportunity for businesses to fully leverage the support of tools that help with digital transformation and more effective remote work. However, as a leader, you need to:

– Focus on managing work, not time: Each employee has a different level of work efficiency; the important thing is to evaluate productivity and performance against set standards and goals.

– Establish a daily check-in method: Monitor tasks and completion status through the cloud with a comprehensive management platform that allows access to data and the daily work progress of employees.

– Promote a culture of communication: A tool is needed to boost morale, enforce regulations, ensure fair rewards and penalties, and build solidarity and cohesion between different departments.

– Evaluate and retain talent: Leaders need to assess KPIs, work quality, productivity, and the effort process of each employee to establish clear policies, salaries, and bonuses, thereby retaining talented individuals and letting go of underperformers.

– The right work tool: To avoid complications, time, and cost, leaders need to manage through a tool that fully integrates all the features, requirements, and objectives of the business.

To solve all the difficulties for businesses in all conditions, contexts, and especially in an era of “fighting” the Covid-19 pandemic, 1Office – The all-in-one business management solution integrates a suite of management tools on a single platform:

– Workplace: Provides tools and resources for employees to work.
+ Digitize and operate all processes.
+ Plan tasks, assign work automatically, supervise, and track work progress.
+ Evaluate the work performance of individuals/departments.
+ Internal communication and interaction.

– HRM: Provides a suite of tools for human resource management.
+ Manage and store personnel information (labor contracts, social insurance…) online for easy search and retrieval.
+ Thoroughly handle all request forms (leave requests, sick leave, maternity leave…) to save printing costs, review time, and payroll processing for HR.
+ Manage the recruitment process and evaluate personnel capabilities.

– CRM: A suite of tools to support the management of business operations.
+ Support marketing activities, customer care before, during, and after sales.
+ Manage purchasing, sales, and inventory activities.
+ Manage internal revenue and expenditure, and customer debts.

– Reports – Automation: This is where you set up all issues related to business automation, such as automatic alerts, automatic reminders, approval workflows, etc.

June Promotion:

In response to the campaign “Pushing back Covid-19 through digital transformation to improve business management efficiency”, 1Office is implementing the following program:

→ Get 2 FREE MONTHS of 1Office software for units that sign a contract in June.

→ Free setup for all TRAINING and TOURISM businesses.

Register for a free consultation here: https://1office.vn

24/7 Consultation Hotline: 083.483.8888

The remote work model requires each business to clearly define its operational goals and quickly apply digital technology effectively. This is a golden opportunity for every business to undergo digital transformation to overcome all difficulties, develop internal strength, and achieve success more easily.

Stay where you are, 1Office has got it covered!