HTC Sài Gòn: Applying digital solutions towards sustainable development

HTC Saigon Building Management Services Co., Ltd. is a unit specializing in consulting and organizing the operational management of real estate projects. Operating with 3 member companies, HTC is always proactively seeking digital solutions for smooth operations and sustainable development.

Operational Challenges at HTC

Operating in the field of building management and operation, HTC’s services include many categories such as: security, sanitation, technical systems, construction, etc. Therefore, it is necessary to have specific, clear, and strict processes and plans to manage safely and effectively.

With a scale of up to hundreds of employees working in multiple locations, maintaining management through plans & reports on Excel would be time-consuming for both employees and HTC’s management. In addition, grasping the overall situation and tracking the work progress of all employees in the company was also very difficult. The management board found it inconvenient to check work plans and could not provide timely guidance, leading to delays in work processing.

Facing shortcomings in human resource management and “bottlenecks” in work coordination flows, HTC’s management proactively applied technology in its operations. Previously, HTC had used several software solutions, but none had completely solved the company’s management problems. Using separate software resulted in a lack of data integration, which created many difficulties in consolidating reports to optimize work performance. Therefore, HTC chose to use the comprehensive enterprise management solution from 1Office to resolve all difficulties and accelerate the corporate digital transformation process.

1Office – A Comprehensive Solution for Business Management & Operation

After a period of implementing 1Office, HTC’s management recognized that 1Office is a reasonably priced software with fully integrated features that meet the company’s business needs precisely, sufficiently, and in-depth. HTC has strongly applied 1Office to all of its operational activities, such as: work management, process management, timekeeping and payroll, and internal expense management.

With 1Office, each department at HTC can set up their own processes and work plans on a weekly/monthly/quarterly basis directly on the software. Just by opening 1Office at the beginning of the day, employees can immediately see: their list of assigned tasks, accompanying deadlines, coordination flows, and work-related documents. Upon completing a task, they just need to mark it as done to hand it over to the next person. Simultaneously, the system will update and automatically compile reports.

In addition, the reporting system on 1Office has greatly supported HTC’s management in monitoring the overall situation of the business. All data is automatically aggregated on the 1Office Dashboard feature. In just a few minutes, leaders can get an overview of all ongoing work: how many tasks are in progress, how many are past their deadline, which process is causing the delay, who is responsible, and they can also assign personnel to the task to send reminders or extend the deadline.

Not only applying 1Office for operations, HTC has also made excellent use of the social network tool on the 1Office platform to create a strong bond between management and employees, especially during the social distancing period. With 1Office’s internal network, HTC has implemented employee engagement programs with diverse topics such as: Sharing professional experience, work skills, life during the pandemic, family, and organizing monthly birthday celebrations for employees,… Company members can interact and discuss directly under the posts to promote internal communication culture.

The operational story at HTC is a prime example of the efforts on the path to corporate digitalization. Does your business want to innovate its operational apparatus & grow? Contact 0834 838888 now to be consulted and supported by 1Office experts as quickly as possible!