TKA Vietnam – May Furniture Maximizes Benefits from 1Office to Overcome the Pandemic

TKA – Thang 5 Furniture Co., Ltd. is one of the leading companies in consulting, design, and construction of interior and architectural projects in Vietnam. With the experience, flexibility, and vision of its leadership, TKA Vietnam – Thang 5 Furniture has thoroughly applied the 1Office digital solution, enabling them to unite and overcome the pandemic, ready to resume operations and deliver the best products and services to their customers. 

Untangling Business Management Bottlenecks During the Pandemic

The nature of the architecture and interior design industry requires on-site construction and direct contact with many people. Therefore, when the pandemic hit and social distancing was mandated by the Government, TKA Vietnam – Thang 5 Furniture faced numerous difficulties and challenges: Business and production activities stagnated, construction progress was disrupted leading to delayed project handovers, and revenue was affected. Meanwhile, the company’s operating costs still had to be paid. 

To adapt to the pandemic situation, avoid wasting human resources, and maximize revenue streams during the lockdown, TKA Vietnam – Thang 5 Furniture fully leveraged the benefits that the 1Office application offers. Specifically, the company maximized the use of 1Office’s work processes and internal network to ensure the principle of “socially distanced but not disconnected”. 

Comprehensive Benefits Stemming from Determination

As soon as the nationwide social distancing directive was announced, to ensure the health and safety of all employees and fulfill its social responsibility, TKA Vietnam – Thang 5 Furniture established an online work process for its staff to maintain work progress and efficiency. At the same time, the company had employees sign handover records for machinery and equipment to facilitate design work from home.

To ensure uninterrupted operations, all company employees performed timekeeping, received tasks, and reported their work through the 1Office platform. All work and project-related processes were digitized on 1Office, with completion deadlines and specific task reminders for each individual. Managers could also easily track and monitor work progress through the software. Additionally, the approval process for requests, revenues, and expenditures was also maintained on 1Office by TKA Vietnam – Thang 5 Furniture. As a result, the company could enhance work efficiency while saving and minimizing unnecessary costs.

During the period of social distancing and working from home, people could no longer meet and interact directly as before. Therefore, to motivate the entire company, the leadership also used the internal network on 1Office to regularly organize activities to check in, interact, and connect with staff. 

Moreover, TKA Vietnam – Thang 5 Furniture also fully utilized the CRM module of 1Office to equip itself with a suite of marketing management, sales, and customer care tools during the pandemic. While implementing a customer appreciation program during the pandemic, 1Office helped the company store customer information centrally on the software for easy and efficient retrieval. The information was categorized in a diverse and specific manner, and the history of customer interactions was also saved on the software to report on each customer’s status and evaluate the performance of each sales employee.

Combined with the determination of the leadership at TKA Vietnam – Thang 5 Furniture, the application of 1Office into the company’s operations quickly stabilized and brought clear benefits to the business as a whole, as well as to the management and all employees.

1Office is proud to be the comprehensive solution that has helped over 3,500 businesses successfully undergo digital transformation, including many large design, construction, and engineering companies such as: Me Kong No.1 Construction Investment JSC, Thuan Phuoc, Phu Cuong Group, Vinaincon, Investment and Construction JSC 36, KISATO…

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