The surprising efficiency of digitizing the HR department for the Clickbuy retail system

Clickbuy is one of the oldest and most reputable technology retail systems in Vietnam

1. Clickbuy – The store’s 10+ year development journey

Clickbuy is one of the oldest and most reputable technology retail systems in Vietnam. After more than 10 years of development, the system now has 20 stores stretching from North to South and has established a solid position in the hearts of technology enthusiasts.

To serve the diverse needs of customers, the chain’s product range is always very diverse, including phones, tablets, laptops, watches, used goods, and technology accessories like headphones, mice, etc. Notably, all are sold at extremely affordable prices, and some items are even significantly cheaper than the market rate.

Clickbuy’s mission is to provide customers with quality products at the most reasonable prices. The store also continuously improves its promotional and after-sales services to give customers the best shopping experience. The store’s core values are defined as honesty and dedication to customers. The store’s principle is to always put the customer’s interests first in providing products and services.

“Quality – Low Prices – Guaranteed Service – Good After-Sales” is the company’s business slogan. The management team is also constantly trying to open new branches to serve customers in the most attentive way. This is also the factor that helps this technology retail chain receive much love and support from customers nationwide.

2. Clickbuy’s limitations with manual HR management

The Clickbuy retail system is facing several limitations in managing human resources using manual Excel methods. The lack of timekeeping management software for payroll makes this process time-consuming, prone to errors, and inaccurate. Timekeeping regulations have not been issued accurately and widely to all staff, leading to confusion and inadequacies in managing working hours.

• Manual timekeeping and payroll process: Manual timekeeping or using Excel spreadsheets has a high risk of errors, and is time-consuming and labor-intensive for the HR department. The payroll process also depends on many factors, leading to delayed and inaccurate salary payments.
• Lack of internal communication channels: The absence of an effective communication channel makes it difficult to disseminate information, update policies, regulations, or announcements to employees. This affects coordination and overall work efficiency.
• Complex HR management: The business has over 100 employees working at multiple branches and locations with different employee groups and various salary structures. Manual management with Excel makes tracking, data consolidation, and HR reporting cumbersome and inaccurate.
• Constantly changing work shifts: Managing work shifts manually with Excel is very difficult, especially when shifts change frequently.

Recognizing these limitations, Clickbuy turned to the 1Office solution to improve its HR management. 1Office is a comprehensive HR management software that effectively meets Clickbuy’s needs for timekeeping, payroll, employee records management, and many other features.

There are three main reasons why Clickbuy chose 1Office. First, 1Office effectively meets the company’s current needs for timekeeping and payroll. Second, 1Office is a comprehensive solution with interconnected modules and features, making data synchronization easy. Third, 1Office has a user-friendly and easy-to-use interface, making it simple for employees to adopt.

3. Surprising efficiency after 1Office digitized the HR department for the Clickbuy retail system

The Clickbuy retail system fully leverages its HR management potential with 1Office software, delivering outstanding benefits.

Automating the HR management process

• Flexible and accurate timekeeping: Clickbuy is supported with various timekeeping methods (GPS, fingerprint, Face ID, etc.), allowing employees to clock in easily from anywhere. The system automatically transfers timekeeping data to the 1Office software, ensuring accuracy and eliminating errors in information reconciliation.
• Fast and efficient payroll calculation: 1Office provides a set of payroll formulas suitable for various business types (sales commission, product-based pay, KPIs, etc.). HR can customize salary components and formulas according to specific needs, helping to optimize the process and save time.

Save time and improve efficiency

• Process tasks quickly: 1Office helps automate HR management tasks such as summarizing, responding, confirming, and reporting. As a result, HR can save up to 90% of processing time, allowing them to focus on strategic tasks and improve overall efficiency.
• Send payroll confirmations with just one click: The system allows HR to send payroll confirmations to employees with a single, simple action. At the same time, employees can also easily respond to payroll inquiries directly on the software.
• Automatic statistical reports: 1Office automatically generates accurate statistical reports on timekeeping, payroll, leave, etc., helping HR monitor employee performance and make informed decisions. The system also supports quick report exports to meet the needs of management and related departments.

Integration and Automation Support

• Integration with timekeeping systems: 1Office easily connects with timekeeping devices, ensuring data is continuously and accurately updated.
• Automatically transfer payment summaries and payroll allocation sheets to accounting: 1Office automatically transfers data to the accounting system, making cost accounting and payroll payments fast, accurate, and automated.

With its outstanding benefits, implementing the 1Office software helps the Clickbuy retail system optimize its HR management processes, save time, improve efficiency, and promote the overall development of the business.