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Muine Bay Resort – When Tourism Joins the Digital Transformation Race

When digital transformation arrived in the Vietnamese market, tourism was one of the first industries to quickly join the transformation race, and Muine Bay Resort was no exception. With a work environment involving diverse customers, a large volume of information, not to mention work being divided among many departments and small teams with a large number of staff, the business's operations required superior tools to enhance productivity and work quality, creating comprehensive professionalism for the entire system. And in the journey of seeking a reliable and high-quality partner to help perfect their work system, Muine Bay Resort chose to collaborate with 1Office. [caption id="attachment_26193" align="aligncenter" width="800"] Muine Bay Resort is one of the leading 4-star quality hotels in the South Central Coast region[/caption] The Story of Muine Bay Resort Before With every client, 1Office understands that each business has its own "unique story." That story is tied to the challenges that leaders are constantly grappling with to find suitable solutions. And listening to their stories, identifying the bottlenecks to resolve, and providing them with the right software is the daily work of the 1Office team. For Muine Bay Resort, with a staff of 150 people and work assigned in rotating shifts, their primary concern was task management. Given the specific nature of the tourism industry—diverse customers, a large volume of information from booking, housekeeping, check-in/check-out, to payment and guest support—it always requires the staff to have close coordination in their work, from the director to mid-level employees and junior staff, to ensure a seamless workflow. However, along with that, unexpected issues that arise when interacting with guests or when problems occur need to be quickly communicated to staff for timely resolution. These are mandatory requirements in the workflow for Muine Bay Resort to meet customer needs. However, for a long

Yody uses 1Office to manage human resources and workflows

With the mission of bringing Vietnamese fashion products with good quality and excellent service to customers in all regions of Vietnam and around the world. After 6 years of development, Yody has made breakthrough progress with a network of 109 stores stretching across the North and Central regions, with a workforce of over 2,000 people. To achieve this, Mr. Nguyen Viet Hoa – Chairman of the Board and CEO of YODY Fashion, has drawn out 7 development solutions for retail chains that have been and are being successfully applied. Mr. Nguyen Viet Hoa – Chairman of the Board and CEO of YODY Fashion 6 issues in human resources: 1. Selecting the right people: In any business, people are always the most important factor, determining the success or failure of that organization. Therefore, personnel selection from the very beginning must be a right step, with shared motivation, direction, and goals. At Yody, during the pandemic, a series of stores were closed and revenue dropped to almost zero, yet not a single employee left. In the most difficult times, everyone stepped up like a "volunteer"; regardless of their expertise as accountants or leaders, all were willing to work without pay to support the company's online business operations. 2. The mid-level management team must be decisive, strong, and diligent in everything: In the early stages of a business, there may be many difficulties in recruiting and finding talent. But the smaller the business, the more it must try every method, because all work depends on whether you have put in enough effort. A valuable lesson from Yody is to always be proactive in learning and gaining experience from large companies, including competitors, to find your own solutions. 3. Educate first, train later: For new employees, it is essential to be flexible and help

Luc Giac Construction and Trading Co., Ltd. applies technology to its business operations

Luc Giac Trading Construction Co., Ltd. is a business in the construction sector, offering synchronized, flexible, and constantly evolving services to bring maximum benefits to its customers. To help Luc Giac advance quickly in the market and solidify its position in the construction industry, one of the key requirements was to rapidly digitize the business, streamline work processes, and manage work quality promptly and efficiently. With this direction, the company chose technology as the foundation to connect departments, support smooth operations, and achieve the highest efficiency. And 1Office was selected to accompany Luc Giac on this journey. As a construction company, Luc Giac has many specialized departments with different processes and work schedules. This led to difficulties and overlaps in task management and assignment. Specifically: Managing and assigning tasks manually through applications like Gmail, Zalo, etc., made it difficult for the management and control team to manage employees' work. They couldn't remember what had been assigned or track who had done what, and employees were reactive in meeting deadlines. This significantly impacts the nature of the construction industry, which requires timely completion to keep projects on schedule and clear accountability when incidents occur. Assigning tasks to specific individuals helps employees understand their responsibilities. No digital tool for project management: A construction project goes through many stages and tasks, such as preparation, execution, and completion. These stages are closely linked to the project's work items, materials, and finances. When work and project information is fragmented across multiple places, it becomes difficult to control, and there is no centralized location to aggregate data for evaluating employee performance. These difficulties in management, operations, and control of work and projects prompted the Board of Directors to seek a comprehensive, long-term solution to improve work quality. On December 10, 2021, the leadership of Luc Giac

SIPHER accelerates business digital transformation with 1Office

In the race for business digital transformation, the blockchain market has seen the entry of a promising company - SIPHER. With a foundation as a content creation company, optimizing intellectual property by designing game worlds with unique characters for its players, SIPHER is one of the entities capable of accessing modern technological innovations and understanding user trends worldwide. [caption id="attachment_27251" align="aligncenter" width="800"] SIPHER undergoes digital transformation with 1Office[/caption] This is one of the strengths that enabled SIPHER to quickly embark on its business digital transformation journey, as they recognized the potential to optimize workflows with specialized software. Currently, their team has grown to 100 employees, with personnel numbers increasing rapidly as this is a promising market for work and development. This has increased the workload for the Human Resources and Administration department. They need to store detailed and updated employee information, as well as work history, insurance, and contracts, to facilitate information retrieval and handle issues as they arise. A large number of employees also means that calculating timesheets and payroll, and looking up work records, is time-consuming and prone to errors if done manually. These were the issues that prompted SIPHER's leadership to quickly seek technological solutions to solve the problem of saving time while maximizing work efficiency. After a period of searching for a solution, in February 2022, SIPHER signed a contract with 1Office - Vietnam's leading all-in-one business management solution. With this collaboration, SIPHER hopes to use 1Office's HRM module to handle issues related to human resources, timekeeping, and payroll. The tasks of the HR department will also be automated for quick information updates, time savings, and easy report generation. Furthermore, as the pandemic situation remains complex, working online and recruiting will be more convenient when applying software with all the necessary features like HRM. With experience

Kick-off Ceremony for the Digital Transformation Project between 1Office and Nam Cuong Group

On March 11, 2022, 1Office Joint Stock Company and Nam Cuong Group held a kick-off ceremony for their digital transformation project. This marks a promising collaboration between two well-known companies in the digital transformation and real estate sectors. [caption id="attachment_27233" align="aligncenter" width="800"] The digital transformation project kick-off ceremony between 1Office and Nam Cuong Group with representatives from both sides[/caption] With nearly 38 years of operation and development, Nam Cuong Group is a leading enterprise in the real estate industry, especially in infrastructure construction, urban area development, and tourism and services. Along with its growth in personnel and development investment projects, Nam Cuong Group is implementing digital transformation to manage its system more easily and help employees improve their work efficiency. The search for a company providing a comprehensive management solution created the opportunity for collaboration between Nam Cuong Group and 1Office. [caption id="attachment_27234" align="aligncenter" width="800"] A 1Office representative presents the project implementation plan to Nam Cuong Group[/caption] At the kick-off ceremony, Nam Cuong Group and 1Office worked in a spirit of objectivity and goodwill, and clearly defined the project's implementation goals. Speaking at the ceremony, Mr. Le Viet Thang - CEO of 1Office, shared the project implementation plan: “1Office will support Nam Cuong Group in digitizing all human resource management data and building an online working environment. 1Office is confident in providing the practical and effective solutions that Nam Cuong needs. Because these are the powerful toolsets that 1Office has built and continuously improved over the past 6 years. Digitizing personnel records and building an online working environment will help save time and manage work performance. These are also the expectations that Nam Cuong Group shared with 1Office before implementing the project.” Also at the ceremony, the 1Office representative presented the project's progress, timeline, content, and implementation method, as well

What solution helped NSEC get on board the 4.0 train?

After 12 years of formation and development, Nghi Son Environmental Joint Stock Company (NSEC) has increasingly affirmed its position in the environmental sector. This is evidenced by NSEC's current market coverage and the strength of its organization with over 250 employees. A representative from NSEC stated that they have invested in their digital transformation journey, catching the 4.0 train and digitizing the enterprise with the 1Office solution. In the context of the global boom of the 4.0 industrial revolution, digital transformation is a trend that has become an essential requirement for businesses, and NSEC is no exception to this revolution. A representative from NSEC said: "Responding to the flow of society and the world, we recognize the necessity of digitization to solve the following three main problems: Human resource management, workflow management, and materials management. We decided to choose the 1Office total enterprise management software." Flexible HR Management It is known that NSEC currently has about 250 employees distributed to work both in the office and scattered across various construction sites. Therefore, the management of personnel and employee work processes needs to be ensured with rigor and close supervision. [caption id="attachment_27265" align="aligncenter" width="800"] Employees working outside the office can be easily managed right on 1Office.[/caption] 1Office has helped NSEC digitize all employee information records, managing them centrally on one platform. This allows both employees and managers to easily search for information and track their work status at the company. In addition, regarding work shifts, employees can submit leave requests or change their work hours directly on the system, and managers can decide to approve or reject them. This eliminates the need for employees to seek direct approval or fill out complicated paperwork. Managers can also quickly grasp the information and make appropriate adjustments. Seamless Workflow Management Every month, NSEC takes

Bông Sen Vàng: Focusing on HR Development and Business Digitalization with 1Office

As one of the leading enterprises in the Industrial Construction sector, Golden Lotus Construction Joint Stock Company has chosen the 1Office all-in-one business management software to focus on human resource development and digitize all work processes and business operations.  About Golden Lotus Construction Joint Stock Company  Golden Lotus Construction Joint Stock Company is headquartered at O2 Dien Bien Phu, Ward 25, Binh Thanh District, Ho Chi Minh City.  The company Golden Lotus Construction provides investors with a comprehensive service, helping to optimize design and construction plans, reduce costs, and improve project quality and efficiency. Our mission is to deliver the best benefits to our clients. Best price Fastest construction progress Best quality And we will achieve this by completing and delivering products that exceed our clients' expectations. Address: O2 Dien Bien Phu, Ward 25, Binh Thanh District, Ho Chi Minh City Website: https://goldenlotuscons.vn​​​ Email: info@goldenlotuscons.vn Focusing on business digitization with 1Office From 2019 to 2021, Vietnam's economic growth faced many disadvantages due to the impact of the pandemic. Public investment and the real estate sector continuously declined, significantly affecting construction companies. Although the economy has gradually recovered, the growth of the economy in general and the real estate market in particular has not yet truly helped construction companies achieve positive business results. They faced a major threat to their survival.  In that context, Golden Lotus still maintained sustainable and stable growth. The company's revenue, profits, and employees' income continued to increase. Notably, the Golden Lotus brand has been continuously enhanced by securing large-scale projects with increasing value over time. A company representative shared: "For our business to develop sustainably, we place great emphasis on the growth of our corporate human resources. Besides, the company also determined that the management model needs to operate smoothly for other activities to run seamlessly.

Vision Tech accelerates business development in the manufacturing and distribution industry with 1Office

Vision Tech is one of the big names in the battery manufacturing and distribution industry. On its journey of expansion and development, Vision Tech has chosen 1Office as its digital transformation partner to accompany them on their corporate digital transformation journey. From the challenges of manual operations Previously, Vision Tech had used multiple software solutions, so its leadership and team understood the situation, the problems, and the difficulties of not undergoing digital transformation, such as: Difficulties in human resource management: All tasks, from administrative forms to timekeeping at Vision Tech, were handled manually. When issues arose, cross-checking and reviewing were time-consuming and even prone to errors due to fragmented, non-centralized data.  Obstacles in work management: As a company in the product distribution sector, Vision Tech employees had to process numerous orders and update pricing daily. However, using manual management solutions like Excel and paperwork made it difficult for managers to track the progress and quality of work of each department and individual. This not only consumed a lot of time and effort but also led to stagnation, making it impossible for managers to hold the person in charge accountable. Bottlenecks in inter-departmental coordination processes: Although the company had been operating for many years, work operations and coordination between departments were still carried out manually, based on the experience and habits of the staff. As the workload and number of employees increased, it became difficult for everyone, from leadership to staff, to grasp the processing progress and identify bottlenecks for timely improvement. Faced with these challenges, Vision Tech's management sought a solution that could manage multiple aspects of the business on a single, highly customizable software platform. And 1Office was the comprehensive solution that fully met those requirements. In January 2022, Vision Tech officially signed a partnership and implemented the 1Office

Phoenix Gas Vietnam optimizes business operating costs by digitizing the sales process

Phoenix Gas Việt Nam is a company under the UDENA Group Philippines specializing in supplying and distributing industrial gas and petroleum with 14 years of experience in the gas industry in the Vietnamese market. Therefore, achieving ISO certification is an important goal to enhance the brand and build customer trust. [caption id="attachment_27608" align="aligncenter" width="800"] Phoenix Gas Việt Nam chooses 1Office as a partner in its corporate digital transformation journey[/caption] With a network of hundreds of master agents and dealers, as well as thousands of Phoenix Gas Việt Nam business points stretching from Central to Southern Vietnam and covering key markets, Phoenix Gas Việt Nam faces significant pressure in its sales process. The company's growth, with its workforce expanding to over 100 people and its supply and trade market extending to customers nationwide, demands more flexible and accurate storage of customer information and work communication. As a business dealing in essential consumer goods, Phoenix Gas Việt Nam has always aimed to achieve ISO certification to expand its market reach and build customer trust. However, during the sales process, Phoenix Gas Việt Nam faced many difficulties and shortcomings when operating its sales process manually. An "Outdated" Sales Process - No Breakthroughs To complete an order using traditional methods and meet ISO standards, relevant departments had to follow a multi-step process with strict paperwork requirements. Specifically, the product supplier and the customer would first create a framework agreement to formalize the sale. Then, the sales staff would receive the order request from the customer and have to pass it through many related departments for processing. It started with the Sales Admin receiving and filling out a pre-printed request form, which was then sent to the accounting department. Next, it was transferred to the operations department to be submitted for management's signature, and only

Kick-off ceremony for the implementation project between 1Office and Swancity Group

On July 3rd, at M-Place (39 Le Duan, Ben Nghe Ward, District 1), Swancity Group successfully held a project implementation kick-off meeting for leaders and department heads to implement a comprehensive digital transformation strategy across the entire group. The project is considered a completely new step on the digital transformation journey, helping the business grow and develop sustainably. Swan City Group is a world-renowned real estate brand, especially in Singapore, with over 20 high-end residential projects. After 6 years in Vietnam, Swan City is gradually affirming its position in the real estate market and rising to the top. As the company's scale expands and the number of employees increases, personnel management has become increasingly difficult and inadequate.  [caption id="attachment_29352" align="aligncenter" width="800"] Swancity held a digital transformation kick-off meeting for staff from all departments[/caption] Previously, the company used paperwork and manual management software like Excel, Zalo, etc., to manage tasks and employee requests. However, these tools are no longer suitable or able to meet the company's current needs. Managing work across different tools led to missed tasks, forgotten assignments, and staff blaming each other due to the lack of warning and reminder tools. Especially with a large number of employees, manual management is an impossible task if the business does not apply digital technology. Crucially, processes need to be standardized for easy management, tracking, and error prevention.  [caption id="attachment_29351" align="aligncenter" width="800"] 1Office helps businesses solve challenges in processes and personnel management[/caption] To optimize its operational apparatus and address the above issues, Swancity chose to partner with 1Office - one of the market's leading providers of effective and advanced digital transformation solutions, which has successfully transformed many businesses across various sectors. The HRM module and Workplace help Swancity digitize work processes and manage personnel more effectively and easily. This allows the company

LUX HOLDINGS SOLVES PERSONNEL AND CUSTOMER MANAGEMENT CHALLENGES WITH 1OFFICE

Established in 2015, Lux Holdings is a reputable entity in the real estate sector, providing services including marketing, product distribution, and project investment and development. With a vision to become the leading real estate development and distribution system in Vietnam, Lux Holdings has implemented 1Office software to solve its human resource and customer management challenges as part of its plan to accelerate business growth and achieve its 2025 goals. [caption id="attachment_29567" align="aligncenter" width="800"] Lux Holdings' digital transformation with 1Office[/caption] "Bottlenecks" in the old operational method Due to the specific nature of the real estate industry, which specializes in marketing-distribution, design-construction, and project development consulting, Lux Holdings' personnel includes various types: office staff, on-site staff, and staff at different locations... At the same time, the company also lacked a set of tools for measuring and evaluating KPIs and processing requests. These factors placed significant pressure on recruitment, timekeeping-payroll, and human resource management. Additionally, customer management was another pressing issue that Lux Holdings needed to address. Because the company had not yet moved away from its old operational methods, most customer data and care histories were stored on Zalo, Excel files, and Google Sheets, which lacked synchronization and made it difficult to classify, store, and search for information. The manual nature of its operational methods was a major obstacle to Lux Holdings' growth. Recognizing this, the leadership of Lux Holdings decided to seek a comprehensive digital transformation solution that would bring work efficiency, free up human resources, and save time and operational costs. And 1Office was the trusted choice for Lux Holdings to provide the solution for all of the company's challenges. 1Office helps Lux Holdings solve its human resource and customer challenges After a period of implementing and using the 1Office software, all issues in Lux Holdings' human resource and customer

SCD Real Estate Group Joint Stock Company and the journey of optimizing a young enterprise with 1Office

SCD Real Estate Group Joint Stock Company is the #1 real estate distributor in Central Vietnam. The business was established and began its development in 2019, right in the midst of a volatile and challenging market due to the COVID pandemic. Starting with modest resources but fueled by intense enthusiasm and passion, a group of young individuals built a strong SCD. Facing difficulties with timekeeping, payroll, and project management, SCD GROUP partnered with 1Office to embark on a journey of optimizing their business processes. Challenges Due to the Specifics of the Real Estate Industry The nature of the real estate industry requires frequent travel to meet clients, meaning employees are not always in the office. This created significant challenges for timekeeping and payroll. SCD's HR department reported having to handle numerous complaint forms, and compiling timesheets using Excel and fingerprint scanners was extremely laborious and prone to errors. [caption id="attachment_29602" align="aligncenter" width="1024"] Meetings with clients are an essential part of the real estate industry[/caption] To successfully close contracts, consistent customer care is a crucial factor in the real estate industry. However, the lack of centralized management software forced employees to use Excel to compile data. This made storage and retrieval difficult and reduced work efficiency.  Additionally, SCD managed multiple projects simultaneously. Manual updates in Word files, Zalo, or direct reporting in meetings resulted in fragmented project information and made it impossible to track the daily work progress of employees. Faced with these shortcomings in manual operations and management, SCD's leadership sought a digital transformation solution, partnering with 1Office to optimize their business processes. This collaboration between SCD and 1Office brought about significant changes for this young and enthusiastic enterprise. 1Office Solves Each Business Challenge 1. Automating Timekeeping and Payroll Management for HR SCD GROUP digitized its entire administrative request system

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Accompanying businesses of all scales and industries

Boost performance and achieve goals faster with 1Office

INDUSTRY Fashion
SCALE 5K+ Users
SOLUTION 1HRM - HR Management

Key results

  • 50+ internal processes digitized
  • Standardized approval flows from stores to headquarters
  • Quick attendance and payroll consolidation
  • Assign - receive - measure work performance directly on the system
INDUSTRY Logistics & Warehousing
SCALE 600+ Users
SOLUTION 1HRM - HR Management

Key results

  • Giảm thiểu hao phí thời gian nhân sự
  • Reduce administrative procedures and paperwork
  • Easily look up all information and data
  • Make HR decisions quickly and accurately
INDUSTRY Manufacturing
SCALE 3K+ Users
SOLUTION 1HRM - HR Management

Key results

  • Manage organizational structure - policies, internal communication and workflow distribution
  • Comprehensive automation of attendance - payroll operations
  • Improve internal communication effectiveness, reduce procedures
  • Digitized reports help resolve tasks faster
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