ESTEC – Optimizing operations through comprehensive digital transformation with 1Office
As a leading enterprise in the automation field in Vietnam, ESTEC faced many difficulties in human resource management, work management, and customer management. Therefore, ESTEC decided to undergo a complete digital transformation for their business, choosing 1Office as their implementation partner. With its extensive experience and outstanding advantages, 1Office successfully helped ESTEC digitize, increase work efficiency while reducing time and saving costs. 1. ESTEC - The Leading Provider in the Automation Field in Vietnam ESTEC - The leading provider of Automation and Digitization solutions for industries in Vietnam. Currently, ESTEC provides a complete package from technical design, software programming, system integration, supply of materials and equipment, construction, installation, trial operation, training, and technology transfer. [caption id="attachment_41210" align="aligncenter" width="1694"] ESTEC - The leading provider of Automation and Digitization solutions in Vietnam.[/caption] After many years of dedicated operation, ESTEC has built an undeniable position in the hearts of its customers. ESTEC is trusted by customers for its project implementation capabilities, technological understanding, quality assurance, along with the ability to provide innovative solutions and professional services. In May 2021, ESTEC received the ISO 9001:2015 certification, recognizing it as a unit that meets the standards for serious implementation of quality management processes. For ESTEC, technical strength and the success of its projects are the foundation for the company's long-term growth and strength. 2. ESTEC's Internal Operational Challenges as its Scale Grew Beyond Thresholds Issues with work management, human resource management, and customer management were major challenges ESTEC faced as its personnel scale and project volume increased. This directly affected the administration by the company's leadership in both the southern and northern regions. Storing data and assigning tasks across multiple separate, fragmented software applications led to unsynchronized information, difficulties in coordinating project implementation among departments, and challenges in measuring efficiency. Requests requiring signatures were backlogged,